Director of Operations

at  The Sutherland Group of Companies

DIRECTOR OF OPERATIONS

We are looking for a Director of Operations, based in either our Salmo or Nelson offices, to join our growing Sutherland Group team who is very well experienced with the Heavy Equipment Industry. The Director of Operations will coordinate the integrated operations of Sutherland Group companies, as a service to our clients, primarily on civil, marine, and road-building projects. The operations of Sutherland Group Companies will be supplemented with strategic partners to execute projects. This role will involve planning, directing, and coordinating operations in multiple areas as well as providing leadership, mentoring, and direction to managers to support the growth of the Sutherland Group. The Sutherland Group values more than simply providing industry-renowned services to our clients. We put the happiness, success, and growth of our team members and community first. Join us in our commitment to elevate and innovate in the Forestry, Heavy Duty Repair, Transportation, Drilling & Blasting, and Marine Services industries.

REQUIRED QUALIFICATIONS & SKILLS

As a member of the Sutherland Group team, we expect you to bring the following to the table:

• At least 8 years of Heavy Equipment industry-related experience including 5 years in a supervisory capacity.
• Project management experience, coordinating multiple crews or contractors.
• Proven contract administration and excellent attention to detail.
• Experience managing projects in highly regulated industries (Fortis/Hydro)
• Prior P&L responsibility
• Knowledge of provincial employment and occupational safety legislation.
• Considerable tact and discretion are required in dealing with employees, managers, and external enforcement authorities.
• Experience working within a CRM to manage project pipeline
• Must possess good verbal and written communication skills.
• Process driven, with proven experience in technical writing, process, and procedure development
• Strong organizational, planning, and management skills
• Proficient in Microsoft Office Suite, most importantly Word and Excel
• Working knowledge of AutoCAD or similar
• PMP designation is preferred

• Ensuring all actions incorporate “Sutherland Group Enterprise’s Core Values” of Curious and Adaptable, Trustworthy, Humbly Confident, Better Together, and Make it Happen.
• Monitor and champion the safety performance within their portfolio and actively contribute to a “Safety First” culture.
• Plan, develop, and execute organizational goals and strategies, ensuring alignment with the Sutherland Group’s long-term vision.
• Provide strategic direction, leadership, and mentorship to managers and the internal team, fostering a collaborative, supportive learning environment through training, feedback, and recognition to enhance skills and drive career development.
• Oversee day-to-day operations, identifying opportunities for improvement, driving operational efficiency, and implementing financial and administrative controls.
• Identify the training and development needs of leaders within the portfolio.
• Ensure that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization’s business plan and vision.
• Responsible for full-cycle RFP management.
• Responsible for service expectations on projects under their supervision, which will include customer meetings and hitting identified targets.
• Monitor revenues, budgets and equipment efficiency and provide weekly scorecard data for projects.
• Collaborate with sales and marketing to drive business development.
• Drive Accountability and Performance: Establish clear metrics, track goals, and empower the team to take ownership of projects, fostering a transparent and accountable culture.
• Implementing policies and procedures as required.
• Always Be Recruiting, to meet operational needs, and expand and increase the skill set of the division.