Director of Product Design

at  Slice

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.

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THE ROLE

You will be a critical member of the Design and Product leadership team & you will build and foster deep partnerships across the organisation, influence at the executive level and drive a high-impact design agenda that scales with the company’s growth.

• You will define and communicate a compelling and forward-looking vision and strategy for our products, working closely with cross-functional partners to align design efforts with broader business objectives.
• Proactively identify opportunities for innovation and differentiation, translating them into actionable plans that elevate the user experience and business impact.
• Implement tools, processes and best practices that enable your team to thrive (we use Figma)
• Mentor and guide designers, helping them navigate complex problems, enhance their technical skills and grow into future leaders.
• Foster a culture of excellence where quality, usability and creativity are paramount.
• Focus on quality to ensure that all products are simple, intuitive and delightful to use.
• Champion a high standard for all design outputs and ensure that every product we ship meets this bar. You will create adaptable design processes tailored to the unique needs of each project while encouraging input and exploration from key stakeholders.
• Continue to attract and recruit top design talent, building a high-performing, diverse, and inclusive team that embodies collaboration, curiosity, growth and optimism.
• You will be a strong advocate for design, elevating the organisation’s understanding and appreciation of design’s role in driving innovation, strategic thinking, and stronger customer and business outcomes.

We seek visionary, entrepreneurial leaders who are passionate about designing and building world-class products for small business owners. The core competencies for this role include:

• Extensive experience leading and managing high-performing design teams, driving strategic initiatives, and delivering substantial customer and business impact.
• A proven track record of defining and executing a cohesive design strategy aligned with company goals. You have experience driving complex, cross-functional initiatives from inception through successful completion.
• You deeply understand and prioritise customer needs, balancing them with business objectives to create impactful, user-friendly solutions.
• You have a strong aesthetic sensibility and understand how design elements, including visual and interaction design, contribute to the overall product experience and drive business outcomes.
• Adept at managing complexity across multiple products and services, developing frameworks that help teams navigate ambiguous challenges, and ensuring coherence and alignment across the product portfolio.
• An exceptional communicator, able to clearly articulate vision, strategy, and decisions to diverse audiences, from executives to team members, building alignment and trust across the organisation.
• Excel at building partnerships across all levels of the organisation, in particular with Product Management and Engineering whilst influencing and inspiring others, and driving collaboration and alignment towards common goals.
• Demonstrate empathy, flexibility, and understanding, tailoring your approach to the unique needs of individuals and teams, while maintaining a high standard of performance and accountability.
• You effectively use qualitative and quantitative data to inform decisions, balancing analytical rigor with creative thinking to drive innovation.
• Passionate about mentoring and developing design talent, fostering a culture of growth, learning, and excellence, and ensuring your team members are motivated, challenged and fulfilled.
• Champion the value of design across the organisation, helping others recognise its role in driving strategic innovation and differentiating our products in the marketplace