DIRECTOR OF QA

at  Intec Select

ESSENTIAL SKILLS & EXPERIENCE:

7+ years of experience in software quality assurance, quality control, or testing
3+ years of hands-on experience in a QA environment
Familiar with SDLC, Agile methodologies, and modern QA processes including automated and load testing
Experience with project management tools (e.g., Jira) and documentation systems (e.g., Confluence)
Strong communication, teamwork, problem-solving, and time management skills
Previous experience in a similar industry is preferred but not essential

Strategy, Processes, Operations:
Develop and execute a company-wide QA strategy aligned with business goals, ensuring efficiency in cost, schedule, and performance metrics
Identify risks impacting product quality, and work with cross-functional teams to improve QA processes
Define and track key performance indicators (KPIs) for continuous improvement in the QA function
Effectively oversee and coordinate daily operations of the QA teams
Quality Assurance, Quality Control, Testing:
Champion QA practices, from bug tracking and CI/CD processes to introducing innovative testing frameworks
Enhance and modernize QA tools and methodologies, ensuring the best use of automation, security, and performance testing
Implement metrics to monitor product health and ensure optimal team performance
Lead and manage documenting practices within the reporting teams to create comprehensive documentation, for both internal and external purposes
Team Management:
Lead and develop QA teams of 100+ employees, fostering a collaborative and high-performance environment
Participate in recruitment, development, and retention efforts to maintain a skilled and knowledgeable team
Support the company’s HR strategy by implementing best practices in team management and employee development
Other:
Conduct regular performance reviews and other relevant procedures for direct reports
Manage available human resources and forecast necessary changes to meet targets and business needs