Director of Sales Airlines UK & Europe (Senior Manager)

at  Hilton

POSITION SUMMARY

The Director of Sales Airlines (UK & Europe), will manage and grow the highest value and largest potential Share of Wallet airline accounts for Hilton. Segmentation responsibilities include CREW and PERMANENT. Based in the UK, they will be accountable for the performance of selected accounts across the UK and Continental Europe and will be responsible for a team member in the Frankfurt Hub team.
They will create and communicate the account strategies in order to drive increased market share and demonstrate value to both internal and external customers.
The Director of Sales is accountable for the performance of their key strategic Airline accounts. To do this, they need to proactively manage the relationships with customers as well as internal stakeholders such as GMs, CD’s, and Hotel Managers. They need to create, communicate and execute the account strategies in order to drive increased and unfair share whilst also managing the execution of various projects and processes that will drive performance.

• Excellent communication skills: presentations, written and public speaking
• Ability to direct collaboration among cross-functional teams including external resources
• Leads by example to resolve conflicts, introduce change and ensure collaboration among others
• Demonstrates the highest standards of ethical behaviour and absolute discretion with sensitive information
• Good understanding of sales process, tools, measurements and systems
• Good knowledge of market segment
• Understanding of competition strategies
• Strong in account management
• Strong persuading and influencing skills
• Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals
• Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others
• Ability to work independently and manage the work of others
• Ability to deliver performance feedback to subordinates to improve overall performanc