Director of Service Experience Strategy & Design
at Intuit
Mountain View, CA 94043, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 28 Oct, 2024 | Not Specified | 28 Jul, 2024 | 5 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
OVERVIEW
Come join Intuit’s Small Business and Self-Employed Group (SBSEG) as the Director of Service Experience Strategy & Design on the Customer Success team. This role is responsible for creating and implementing service experience strategies for QuickBooks that improve the overall customer experience and enhance monetization opportunities at scale. Lead cross-functional teams to conduct market research, identify customer pain points, and design holistic service experience solutions that profitably drive revenue growth.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Marketing/Advertising/Sales
Marketing / Advertising / MR / PR
Sales Management
Graduate
Proficient
1
Mountain View, CA 94043, USA
