Director of Site Reliability Engineering

at  Wikimedia Foundation

DIRECTOR OF SITE RELIABILITY ENGINEERING

We are strengthening the team and looking for a Director of Site Reliability Engineering (SRE) to lead our staff and ensure teams achieve our goals, towards our mission of providing the essential infrastructure for free knowledge. Wikimedia Foundation’s SRE teams are responsible for ensuring our global top-10 web site Wikipedia, its sister projects and other public facing services are healthy, and for developing its infrastructure, platform and services further in the enablement of Wikimedia Foundation’s mission. The SRE sub-department as a whole comprises over 50 creative and talented staff members who are globally distributed, organized into seven teams each with their own scope and focus area. The role reports to the VP of Site Reliability Engineering & Security.

QUALIFICATIONS

• 10+ years experience in Site Reliability Engineering, Technical Operations, or similar infrastructure engineering roles
• 5+ years experience managing infrastructure teams at high traffic websites or online services at scale
• Track record of managing, inspiring and mentoring multiple managers and engineers, and aligning them across the organization and in the community
• Experience with designing and leading engineering team practices and interfacing SRE with other design, product and engineering teams tasked with continuous delivery of functionality
• Good understanding of infrastructure technologies and architectures at high level, and an ability to lead and challenge engineers in setting technical direction
• Experience in managing large-scale projects involving high-level application platforms to low-level networking and compute infrastructure
• Experience developing and tracking department and project budgets
• Experience in globally distributed, high-traffic environments, preferably with both on-premise bare-metal and cloud based infrastructure
• Familiarity with open source development and community practices. Experience adopting/integrating open source solutions.
• Familiarity with large website application architectures including caching layers, storage scaling concepts, network infrastructure, monitoring systems, etc.
• Ability to travel 2-3 times a year
• Ability to work flexible hours with an organization spread across several time zones.

• Your first priority: Lead multiple SRE teams in keeping Wikimedia’s sites and services (including Wikipedia) running responsively, reliably and securely, including protection against and response to outages, data loss or breaches, and accommodation and implementation of Wikimedia’s Movement Strategy.
• Your second priority: Partner with engineering teams at Wikimedia to set direction and build platforms enabling transformative changes to Wikimedia’s user experience while ensuring appropriate operational review and support along the way.
• Your foundation: An amazing Site Reliability Engineering team that’s taken us to serving billions of users a month with passion, ingenuity, solid engineering practices and duct tape. Nurturing, growing, trusting and developing this team and its leaders is key to success in this role.
• Your values: You care about free and open information, and are committed to finding solutions to engineering problems in line with our guiding principles. You share our values and work in accordance with them.