Director of Student Success and Advising

at  California State University Long Beach

Job no: 543809
Work type: Management (MPP)
Location: Long Beach
Categories: MPP, Administrative, At-Will, Full Time
Job Summary
The Director of Student Success participates in the overall leadership and management of College of Education advising. The incumbent leads a team of professionals to plan, implement, and evaluate comprehensive access and retention support services for prospective and current students participating in College of Education academic programs. The incumbent will promote practices that help position the Student Success Team to identify and meet students’ needs, match students to campus resources, and amplify students’ assets.

Key Responsibilities

• Lead comprehensive, holistic, and culturally responsive student advising and support services in the College of Education to enhance the academic, personal, and career success of current and prospective students. Collaborate with other college and university units to coordinate efforts in maximizing student success.
• Oversee effective management of all activities and program operations in the college Student Success and Advising Center, including personnel, daily operations, advising services, administrative functions, retention, timely program completion, and collaborations with the Career Development Center and Financial Aid. Facilitates an environment that motivates, empowers, and inspires commitment from employees, while advancing a culture of care.
• Organize, attend, or chair a variety of administrative and staff meetings as required; serve on internal and external committees and special projects; active in developing successful partnerships to support academic programs.

Knowledge Skills and Abilities
Knowledge of a shared governance model in an educational setting. Excellent communication skills and effective interpersonal skills required. Must be able to respond to complex inquiries from public, residents, parents, prospective students, CSULB employees and students. Skill in assuring compliance with state and University policies and procedures while maintaining good working relationships with staff at all levels within and external to the University. Demonstrated skill in analyzing information, problems, situations, practices and procedures to define problems, identify relevant factors, and recognize possible solutions and implications.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university’s commitment to a “vision of excellence.”

Education and Experience

• Master’s degree in higher education, student development, student affairs, counseling or related field and 5 years of related experience required.
• Experience supervising and motivating staff.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department
Student Success and Advising Center
Compensation
Hiring Range: The hiring range for this position is $7,580 - $8,715 per month commensurate with candidate’s education, experience, skills, and training.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
Benefits
This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.
Classification
Administrator I
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.

• Lead comprehensive, holistic, and culturally responsive student advising and support services in the College of Education to enhance the academic, personal, and career success of current and prospective students. Collaborate with other college and university units to coordinate efforts in maximizing student success.
• Oversee effective management of all activities and program operations in the college Student Success and Advising Center, including personnel, daily operations, advising services, administrative functions, retention, timely program completion, and collaborations with the Career Development Center and Financial Aid. Facilitates an environment that motivates, empowers, and inspires commitment from employees, while advancing a culture of care.
• Organize, attend, or chair a variety of administrative and staff meetings as required; serve on internal and external committees and special projects; active in developing successful partnerships to support academic programs