Director of Talent

at  Grand Casino

THE OPPORTUNITY

As Grand Casino’s Director of Talent, you will be at the forefront of the organization’s people processes. You need to be a strategic thinker with the ability and credibility to build strong relationships within and outside the organization. This role supports the Talent team in developing systems, processes, and habits that foster positive Associate experiences, maximize workforce effectiveness, and align with Grand Casino’s business strategies. This position is key in guiding the Associate performance and experience. A values-based leader and role model, you will exemplify the MLCV Way.

WHAT QUALIFIES YOU:

• Bachelor’s degree in Human Resources, Business, Organizational Development, or related field.
• And/or a minimum of five (5) years of talent management experience.
• Proven leadership experience with multiple work teams across all talent functions.
• In-depth knowledge of reward systems, benefits, employee engagement, HR information technology, leadership development, legal compliance, labor relations, and community engagement.
• Must be able to secure license from Gaming Regulatory Authority (GRA).
• Responsible for following all relevant Detailed Gaming Regulations (DGR’s).
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

PREFERRED QUALIFICATIONS:

• PHR/SPHR certification.
• Eight+ years of experience in Human Resources.
• Experience in cultural transformation and agile work environments.
• Familiarity with tech-forward environments and virtual stakeholder support.
• Knowledge in compensation strategies and benefits management.
• Proficiency in using leadership assessment tools like Emotional Intelligence, Insights, and Strength Finders.
• Active SHRM membership.

MUST-HAVE SKILLS:

• Excellent communication and interpersonal skills.
• Strong strategic thinking and problem-solving abilities.
• Ability to build and maintain effective working relationships at all levels.
• Proficiency in HR software and tools, including HRIS and performance management systems.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.
• High level of integrity, professionalism, and confidentiality.
• Adaptability and ability to thrive in a fast-paced, changing environment.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent organizational and time-management skills.
• Ability to lead and inspire a team, fostering a collaborative and inclusive work environment.

• Serve as a role model for organizational values and behaviors, ensuring alignment of HR priorities with business needs.
• Develop and implement human capital strategies that support Grand Casino’s mission, vision, and values.
• Build strong relationships with various departments and leadership teams to facilitate collaboration and standardize practices.
• Oversee the entire Associate lifecycle, including job classification, performance reviews, and job descriptions.
• Shadow staff, engage in daily activities, and apply learning in practical scenarios.
• Identify opportunities to increase retention, Band Member engagement, and Preference within the property.
• Design and implement programs to improve Associate engagement, retention, and development.
• Conduct People Reviews to ensure effective talent discussions and follow-ups.
• Work with sister properties to standardize practices and functions.
• Utilize Associate Survey results to design data-driven initiatives.
• Recruit, select, and develop team members, ensuring effective succession planning.
• Lead celebrations and recognition programs to engage Associates.
• Advocate for training and development opportunities at all levels within the Talent team.
• Provide consultation on talent management phases such as succession planning and talent pipelines.
• Collaborate with business leaders to develop integrated development and talent management strategies.
• Act as a conduit for talent-related communication with Property Leadership teams, proactively sharing talent-related updates and insights with leadership.
• Improve overall Associate experience through targeted initiatives.
• Partner with Professional Services Talent to develop and execute talent strategies.
• Deliver and exemplify high-quality Guest service standards.
• Maintain awareness of legal, regulatory, and industry trends to address challenges proactively. Adhere to labor standards, provide feedback, and participate in additional departmental duties as needed.
• Assist in creating and managing the annual budget, guiding department staff to achieve targets and goals.
• Direct resources to high-impact programs and projects, ensuring optimal returns on investment.