Director of Transformation

at  Croydon Health Services NHS Trust

Full Time, Permanent, Band 9
Are you a dynamic leader with a passion for transforming healthcare? We have an exceptional opportunity for you to join our Trust as Director of Transformation.
This senior leadership role will focus on driving large-scale change, operational excellence, and continuous improvement, ensuring alignment with the Trust’s strategic objectives, and ensuring the Trust is achieving the appropriate balance between improvements across quality, productivity, and efficiency. The post-holder will work collaboratively with internal and external stakeholders, including Integrated Care Systems (ICS), to transform care pathways, improve patient outcomes, and enhance efficiency across the organisation.
Proposed Interview Date - W/C 17th February 2025

Lead the strategic transformation of the Trust to deliver high-quality, integrated services that meet patient and community needs.
Drive large-scale change, operational excellence, and continuous improvement, aligned with the Trust’s strategic objectives.
Develop and implement the Trust’s strategic transformation plan, working closely with the executive team.
Lead complex transformation programmes, including clinical service redesign, digital transformation, and workforce optimisation.
Implement change management strategies to support cultural and operational shifts, ensuring staff engagement and buy-in.
Build and maintain strong relationships with external partners to deliver integrated care solutions.
Engage with patients, carers, and the public to ensure transformation programmes reflect community needs and preferences.
Establish robust governance structures to oversee transformation programmes, ensuring accountability, risk management, and timely delivery.
Lead the development of performance metrics to measure the success of transformation initiatives.
Lead the financial planning and management of transformation programmes, ensuring effective resource allocation and value for money.
Lead and manage the Transformation Directorate, supporting and developing staff to deliver high-quality work.
Ensure all transformation initiatives comply with national standards, regulatory requirements, and Trust policies.
Croydon is a trailblazer in integration to join-up the health and care services available for local people and breakdown barriers between professional teams to make the most of our workforce and expertise.
The Trust runs two hospitals, north and south of the borough. Its main campus, Croydon University Hospital, is home to the borough’s only Emergency Department and often receives more ambulances than many major trauma centres.
The hospital provides more than 100 specialist services, including 24/7 maternity care.
An ongoing investment programme is also transforming the facilities available, with a dedicated new children’s unit and multi-million pound intensive care unit opening in 2023.
The Trust has one of the most diverse workforce profiles in the capital, with more than half of its staff from a Black, Asian or Minority Ethnic groups – almost twice the national average – reflecting the diverse communities it cares for. At the same time, the Trust is increasing its role as an anchor intuition at the heart of its local community. As the borough’s largest employer, this includes supporting local business through kick-starters and apprenticeships to increase employment, and working with local universities to train the next generation of health and care workers in Croydon.