Director, Operations & Maintenance - Water Services

at  Metro Vancouver

Department: Water Services
Employee Group: Exempt
Location: 4515 Central Boulevard, Burnaby
Salary Range/ Wage Rate: Management / Leadership, Level M5A ($192,776.84 - $226,766.24 annually)

THIS ROLE:

• Leads the Water Services Operations and Maintenance (O&M) function and is responsible for providing strategic direction for all aspects of storage, treatment and delivery of drinking water to the region’s member jurisdictions. Oversees the monitoring and remote operation of the water transmission, water treatment and wastewater collection systems; ensures systems operate in accordance with performance standards; and provide direction for resolving problems. Performs a key role in the delivery of essential water services to region and works closely with the General Manager and Deputy General Manager of Water Services to develop and implement the department’s short and long-term strategies and plans.
• Accountable for annual and long range budget preparation, reporting and resource allocations. Predicts changes in operating and maintenance costs; oversees the preparation of business plans; and establishes and monitors performance indicators. Directs the deployment of a complex mix of cross functional financial resources; monitors and controls spending ensuring the effective and efficient expenditure of allocated funds; and ensures plans and expenditures align with departmental and corporate strategic objectives.
• Analyzes the performance of the O&M function; identifies opportunities for improvement; and addresses underperformance. Directs initiatives to improve water treatment and transmission operations. Works to ensure maintenance programs minimize unplanned maintenance; optimize the performance and reliability of equipment and infrastructure; and utilize relevant state-of-the-art maintenance practices and technologies.
• Works collaboratively with other divisions and departments affecting or affected by the function’s activities and contributes to planning and engineering initiatives to ensure regulatory requirements, service levels and other performance criteria are met on an ongoing basis. Supports the General Manager and Deputy General Manager in responding to regulatory changes and ensures operation and maintenance best practices are integrated in plans.
• In alignment with the Dam Safety Policy, is responsible to (i) have trained and competent staff who provide support for operation, maintenance, surveillance and security at the water utility dams, and ancillary infrastructure (ii) coordinate the efforts of the division’s staff, and (iii) ensure that processes and programs are in place to support dam safety, public safety, dam operations and dam maintenance.
• Aligns work activities with the goals and objectives of the department and organization and contributes to initiatives requesting input in a timely manner. Prioritizes work in consultation with the General Manager and Deputy General Manager and oversees a range of internal and external reporting activities.
• Hires, supervises, directs and develops staff monitoring performance in accordance with goals and objectives. Provides general direction to staff with emphasis on the planning, development and implementation of programs and operations. Ensures adherence to corporate policies and collective agreements.
• Leads, coaches and mentors staff recognizing the importance of leadership, supervisory, and technical training. Develops and sustains a flexible and resilient workforce and encourages staff to pursue opportunities that complement their skills and experience. Works collaboratively to resolve complex technical and interpersonal issues staff encounter while doing their work.
• Represents the department on committees and cross functional senior teams and liaises with external agencies, member jurisdictions and the public on a variety of issues and concerns affecting the water utility. Recognized as an authority in area of specialization, provides advice and guidance to the Corporate Planning Committee and provides advice, recommendations and follow-up to Metro Vancouver Board and Committees.
• Performs other related duties as required.