Director, Operations Product & Process (Montreal, QC)

at  SSENSE

ABOUT US:

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything ElseTM.
SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 70% of its audience is between the ages of 18 to 40.
Job Description

• Education & Experience: Bachelor’s degree in a relevant field (Supply Chain, Engineering, etc.) with a Master’s degree preferred; 10+ years of experience in e-commerce operations, logistics, or engineering with a focus on continuous improvement and technology solutions.
• Leadership & Teamwork: Proven ability to lead and manage high-performing teams (7+ years of experience) within a fast-paced, global environment.
• Technical Skills: Strong understanding of operational technology systems (WMS, OMS, etc.) and experience with data analytics and process optimization.
• Problem-Solving & Communication: Excellent analytical and problem-solving skills with a demonstrated ability to communicate effectively (verbal and written) and drive change management initiatives.
• Industry Knowledge: Experience in a high-growth e-commerce environment and knowledge of agile methodologies are preferred; Six Sigma or PMP certifications are assets.