Director, Pharmacy Services Innovation

at  Shoppers Drug Mart Pharmaprix

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

TYPE OF ROLE:

Regular
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

What You’ll Do:

• Lead the enablement of pharmacist scope of practice expansion in Pharmacy Care Clinics, ensuring adherence to provincial guidelines and regulations as practice tools, SOPs, training and store communications are developed.
• Regularly monitor performance of operational Care Clinics to identify actionable insights and implement tactics to enhance patient and/or provider experience and improve health outcomes
• Develop timely updates for Senior Leadership Team on clinical and financial results, status of initiatives, including preparation of presentation decks for a variety of communication cascades.
• Lead large, multi-stakeholder working groups for select strategic initiatives with a project management approach to identify key workstreams and accountable stakeholders, develop work plans, timelines and report on progress.
• Work closely with technology partners to identify and develop business requirements documentation
• Provide leadership and coaching to meet key objectives while supporting collaborative and agile work practice as well as foster team members’ development and engagement.
• Identify new ways to grow customer base, utilizing market insights, planning consumer campaigns, leveraging our retail stores, websites, PC Health app and other customer-facing channels as they emerg