Director, Product Design

at  BNY Mellon

Overview
Director, Product Design
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We are looking for Director, Product Design to join Our Design Practice Group supporting Enterprise Deliver Frameworks.

EMPLOYER DESCRIPTION:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

IN THIS ROLE, YOU’LL MAKE AN IMPACT IN THE FOLLOWING WAYS:

The candidate should be an experienced professional with a full understanding of their area of specialization. This role should have experience providing guidance and technical expertise for the most complex user experience activities that include user research and testing, interactive design, and visual design. They will review documentation of research findings presented to product and development teams, as well as new and modified user personals. The candidate will be expected to participate and provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules. They should be able to synthesize situations and information across multiple factors. As well as seek to build their expertise while applying company policies and procedures in the resolution of a variety of issues. They should be comfortable giving design feedback. Be able to build good relationships with people on their immediate team and cross-functional teams. Know their key stakeholders and peers, with the goal of better understanding the connection of their own work. Help organize team process, as well as mentor and train more junior designers. And be a strong communicator that checks for understanding and asks questions to understand others’ point of view.
This role leads the implementation of visual styles that support platform branding to increase user effectiveness. Interprets user feedback and insights to improve the user experience. Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use. Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature). Independently performs and leads the creation and updating of user interface and visual design guidelines and standards. Advocates the user experience across the firm and facilities training for groups outside the UX team. Ensures that the developed/revised product achieves the user’s specified goals by establishing user-centered analysis, design, best practices, and standards. Contributes to the achievement of area objectives. Overall, they will be expected to be highly independent, needing little instruction on day-to-day work and general instructions on new assignments.

TO BE SUCCESSFUL IN THIS ROLE, WE’RE SEEKING THE FOLLOWING:

Bachelor’s degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required; advanced degree preferred 12 + years of experience required; experience in the securities or financial services industry is a plus.

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023