Director, Product Management - Small Business Banking

at  EQ Bank Equitable Bank

JOIN A CHALLENGER

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada’s Challenger Bank™, and have been around for more than 50 years. Equitable Bank’s wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people’s lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World’s Best Banks list since 2021.
EQ Bank is building best-in-class branchless digital banking experience to transform banking for all. We are building a fairer deal for in banking and unlock financial opportunity for every banking customer in Canada. Product Managers in EQ Bank adopt the agile mindset to continually create, test, deploy, improve, and scale banking digital services. Our partnership with Wise, Nesto, Ratehub, Flinks and Borrowell has allowed us to deliver a top-notch banking experience to build a differentiated and unique digital banking platform. The team is on a transformational journey 5x growth and bring digital banking to all Canadians. Join us to lead EQ Bank on this transformational journey!
Reporting to the VP of Product for Digital Banking and working alongside senior management, the Director, Product Management is accountable for developing a banking product strategy roadmap, across multiple pods, that will help EQ deliver a better banking experience for our customers. Key ownership for this role includes understanding customer needs and feedback, developing new banking digital products that support customers and bank business objectives, efficient project delivery and management of online banking functionality that is available to customers 24/7.
Critical to the role is the ability to coach, mentor, & manage current and new members of our Product team. This role will manage a core product team with 3+ product managers and will own multiple product teams working on the digital banking experience.

YOUR KNOWLEDGE & SKILLS

• 7+ years of product management experience
• 5+ years of experience in leading e-commerce platform, mobile product, banking finance product, payment process product, or any-adjacent product experience
• 2+ years of people management experience in demonstrating high-level coaching and leading a team of at least 3+ product managers.
• Proven track record with specific examples of delivering customer-facing and business impact on services with customer bases beyond 50K users
• Experience at a fintech or with financial products is a plus

\uD83D\uDCB0 Competitive discretionary bonus
✨ Market leading RRSP match program
\uD83E\uDE7A Medical, dental, vision, life, and disability benefits
\uD83D\uDCDD Employee Share Purchase Plan
\uD83D\uDC76\uD83C\uDFFD Maternity/Parental top-up while you care for your little one
\uD83C\uDFDD Generous vacation policy, personal days and even a moving day
\uD83D\uDDA5 Virtual events to connect with your fellow colleagues
\uD83C\uDF93 Annual professional development allowance and a comprehensive Career Development program
\uD83D\uDC9B A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you