Director, Product Specialists

at  Thermo Fisher Scientific

JOB DESCRIPTION

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
The Director, Product Specialists will be responsible for leading the Technical Sales Specialist (TSS) team globally. They will report directly to the dPCR General Manager and work cross functionally with product management, product development and marketing to make sure global market strategy is effectively implemented across all geographies. By providing leadership to the TSS sales team they will be in charge of growing market presence in digital PCR and winning new accounts. They will create and implement commercial strategies and operating mechanisms to ensure achievement of the annual operating plan. In collaboration with the regional GSD teams, this leader will ensure there is a driven focus on gaining share for dPCR, sales force efficiency and sound commercial delivery through direct and indirect channels across the globe. They will be responsible for attracting, developing, engaging, and retaining a strong result driven team.

• Implement commercial strategies to ensure achievement of the annual operating plan.
• Maintain robust monthly, quarterly and long-term forecasting processes. Consistently supervise results of sales process including sales forecasting, pipeline management, and sales tracking using Sales Force and other designated IT tools.
• Work closely with the dPCR business functions and regularly provide voice of field and customers to influence marketing and product development.
• Maintain up to date knowledge of dPCR and qPCR, products, markets, and customer buying practices required to effectively lead a sales team to compete and grow the business.
• Ensure that comprehensive product and application knowledge is used to effectively understand customer needs and position solutions to drive business performance.
• Control expenses against pre-established budget and submit required reports on a timely basis.
• Excellent interpersonal skills, an ability to influence across diverse groups, and operate at all levels in the business. Must have the presence, visibility and personality to quickly establish credibility with customers, channel partners and industry Key Opinion Leaders. Serve as a role model and coach to the front-line sales team in all aspects of the sales process and customer relationship management. Attract, develop, and retain sales reps. Build teams, inspire others and resolve conflicts. Openly communicate, develop the team, and drive performance.