Director, Real Estate

at  Gartner

DESCRIPTION

We are looking for a self-motivated problem solver who can work well within a dispersed regional team. Based in our London office the Director, Global Real Estate (GRE) Northern Europe, is responsible for managing office operations and services in our continuously evolving hybrid platform within the Benelux and DACH regions of Europe.
Reporting into the VP, Real Estate Operations you will be responsible for ensuring a safe and productive environment to align with our overall global real estate strategy specifically focused on facilities management, workplace operations and customer experience. You will be responsible for providing a superior work environment in existing and future Gartner premises in the region, ensuring effective partnership and collaboration with local business

ADDITIONAL REQUIREMENTS:

• Proactive problem solver with the ability and curiosity to understand customers, business and people
• Able to dedicate 20% to travel across the region
• Innovative and creative to enhance associate experience and service delivery effectiveness

• Ensure safe, functional and comfortable working conditions at all Gartner in-region offices, contributing to associate productivity and retention
• Build and manage customer relationships with office leaders
• Manage FM and ancillary services for all in-region offices with a strong focus on hospitality, user experience, wellness and sustainability
• Manage regional facilities, office support personnel budgets and expenses interacting with finance and accounting
• Manage and develop regional operations team(s) of external resources
• Manage vendor relationships with all external service providers and landlords who service our offices
• Collaborate across different Gartner functions (IT, HR, Communications, etc.) to deliver enhanced associate experience
• Build strong team spirit and culture across all internal and external stakeholders
• Collaborate with global Security and Safety to minimize risk and manage crises
• Collaborate with GRE team around the regional footprint strategy, workplace design, annual financial plans and periodic reporting
• Proactively partner with IT and a/v organizations on developing and implementing best-in-class technology platforms to ensure productivity and collaboration in offices minute 1 within associate arrival, and mitigate any disruptions throughout the work day.
• Practice and compliance to occupational safety regulation, address and resolve any workplace safety issues that may arise.