Director, Relationship Management - - Providing Cash Management solutions t

at  BNY Mellon

Overview
Director, Relationship Management - Providing Cash Management solutions to Non-Bank Financial Institutions (NBFI)
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
To expand the Bank of New York Cash Management footprint in the NBFI sector, BNY are recruiting for an additional relationship manager to join the London based NBFI team. The role will focus on new business generation and supporting existing business across the sector.
Broker Dealers have been identified as a significant opportunity so experience and contacts in this client sector would be an advantage.
We’re seeking a future team member for the role of Director, Relationship Management - Providing Cash Management solutions to Non-Bank Financial Institutions (NBFI)to join our London based NBFI team team. This role is located in London, UK – HYBRID

EMPLOYER DESCRIPTION:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers

IN THIS ROLE, YOU’LL MAKE AN IMPACT IN THE FOLLOWING WAYS:

Independently develops the strategic plan for managing and growing existing client relationships, with a focus on revenue retention.
Identifies opportunities to evolve client business for incremental account growth.
Serves in a consultative role to the client, advising client top (C-Suite) on the best way to achieve short- and long- term strategic objectives.
Assigned clients are key to the unit’s achievement of its goals and objectives.
Client accounts are significantly large, complex and/or global, requiring depth of knowledge in a niche area or significant breadth of knowledge across numerous products/services.
Cash Management experience preferable.
If necessary, leads team implementation of firm-wide initiatives.
Primary client advocate and ultimate escalation point for client satisfaction.
Consult with clients on their strategic vision and how the firm can help them achieve that vision.
Promote firm services/product offerings that solve client queries and achieve account growth.
May evaluate and structure deal (pricing, contract terms, etc.) to discuss the optimal terms for both the client and the firm.
Conduct frequent and regular check-ins with assigned clients, ensuring their continued satisfaction and strategic alignment with firm services/product offerings.

TO BE SUCCESSFUL IN THIS ROLE, WE’RE SEEKING THE FOLLOWING:

Bachelors degree or the equivalent combination of education and experience is required.
Sufficient years’ work experience required
Financial Services experience with a particular client type or product preferred as is prior experience in Relationship Management, Client Services or Account Management.
Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023