Director's Support Manager

at  Department for Work and Pensions

JOB SUMMARY

Can you build relationships and influence key stakeholders at all levels?
Do you have experience of providing support services to Senior Leaders?
Are you keen to support work that will help the Department shape its future strategy?
The Department for Work and Pensions (DWP) is the UK’s biggest government department, building digital services that make a real difference to the lives of 20 million people.
DWP Digital is finding new ways to use our technology, expertise and innovation to help those who need it most. We’re changing how we work, transforming digital services for millions of citizens and their needs are at the heart of everything we do.
We have an opportunity for someone with excellent organisational and communication skills and who is great at stakeholder management, to join our team in Technology Services.

JOB DESCRIPTION

As a Director’s Support for a busy and complex area of DWP Digital you will work with the Senior Leadership Team to provide an efficient and consistent service across the function.
You’ll be expected to build a good understanding of the strategic priorities across the function and the various programmes of work, taking a keen interest and using that insight to plan and prioritise on behalf of the Senior Leadership Team. This understanding will help you to anticipate any issues before they arise.
You’ll have responsibility for diary management to make sure that priority meetings and events take place and are aligned to strategic priorities.
You’ll make sure that any member of the Senior Leadership Team you support is fully prepared for planned events i.e. meetings and has all the papers and briefings needed, arranging travel where appropriate and for any urgent unplanned requests; ensuring you have the wider knowledge to provide information at short notice.
You’ll also have responsibility for a Senior Leader’s daily inbox, acting as initial point of contact for all general enquiries and ensuring detailed requests are communicated in a timely manner, building and forming relationships quickly.
You’ll act as secretariat for meetings, taking responsibility for capturing actions and ensuring they are regularly reviewed to a satisfactory conclusion.
You’ll help develop and coordinate key messages and briefings to be delivered by understanding people priorities, what’s happening across DWP and Digital, and within your functional area.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Administration / Corporate Support
Digital
Information Technology