Director - SAP SuccessFactors

at  Deloitte

DESCRIPTION:

Job Requisition ID: 36193
Agile working environment
Flexible work arrangements – work in a way that suits you best
Salary packaging – to suit your personal and financial circumstances
What will your typical day look like?
Based in Brisbane, your key responsibility is to ensure Deloitte continues to build long term, successful relationships with our SAP SuccessFactors clients. As a Director, you are responsible for customer success and maintaining oversight on current engagements.
On any given day, you will be
meeting with your clients to understanding their ongoing solution requirements, providing client leadership & direction in internal and external interactions.
collaborating with the Queensland Partners to maintain and build the Queensland business through operational excellence.
Owning your pipeline of engagements and personal sales and revenue target
Contributing to the opportunity planning process.
Contributing to the business health of the practice through the delivery of profitable engagements and overall management for the business.
Working across your portfolio of clients to align their organisational and People and Culture strategy to tangible activities that can deliver business outcomes.
Ensuring that business solutions are consistent with the goals of the Firm.
Providing guidance and support in decision making processes between customers/business and SAP/SF project teams.
Liaising with client stakeholders and executives to build trusted relationships.
Working in collaboration with internal Quality and Risk and Legal teams regarding client commercials.
About the team
We’re collaborative, we knowledge share and support each other. Our culture is what sets us apart! The SAP SuccessFactors team are an inclusive and energetic group of HCM professionals focused on delivering quality customer service. Our approachable nature will allow you to grow your professional career and build your capability in a hardworking, yet fun team environment.
This role reports into the SAP SuccessFactors Partner for Queensland.
Enough about us, let’s talk about you
You will be someone with a genuine interest in both the human and technical side of HR technology. While you may have experience working with SAP SuccessFactors software, you’ll need to bring a history of establishing successful client relationships and a background in account management, sales and/or project management.
You will additionally have the following
Specialist knowledge of the HCM/and or Cloud Services marketplace and related products, customers, and partners, coupled with strong analytical skills, and a good understanding of information technology practice management and account management processes.
Minimum 3 years’ experience as an Engagement Leader (experience from a variety of organisations or environments will be highly regarded)
Demonstrable experience in managing client priorities and effective stakeholder management within the c-suite.
Exposure to SAP, SuccessFactors, UKG, and other HRIS software and services
Knowledge of CRM tools
5+ years of experience in information technology, systems integration, consulting, or development
Demonstrable experience in managing client priorities and effective stakeholder management both internal and external.
Financial literacy to manage project budgets and client billings.
Tertiary degree in IT or Project Management is preferred.
Exposure to project management methodologies is desirable, e.g., this could be across project implementation and/or systems integration project management.
Why Deloitte?
At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.
We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package

Please refer the Job description for details