Director, Security Assurance & Customer Trust

at  Culture Amp

JOIN US ON OUR MISSION TO MAKE A BETTER WORLD OF WORK.

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading capital venture funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.

HOW YOU CAN HELP MAKE A BETTER WORLD OF WORK?

Culture Amp is looking for a Director, Security Assurance & Customer Trust to lead the continuous improvement of the Culture Amp security framework and ISMS, security improvement program, security awareness program, customer trust program, and supplier security risk management capability. The ideal person will also lead the customer trust team by ensuring the timely and accurate responses to customer enquiries relating to Culture Amp’s security and privacy practices.
In part of this team of amazing humans,

• Lead Security Assurance and build a strong security culture
• Oversee the cyber education and awareness strategy and corresponding activities.
• Be a trusted security advisor to our customer facing teams
• Build customer relationships and trust in every interaction with sales, customer success, and directly with our customers
• Direct the security customer trust processes and manage continuous improvement of the responsiveness to prospect and customer due diligence processes regarding security, data protection, and supporting privacy as well
• Own and manage CA’s 3rd party / supplier security reviews and due diligence to secure our supply chain. Ensuring alignment to sub-processors and also mapping the link between our providers to our customers and aligning security expectations to ensure we remain within customer and contractual obligations.
• Advise on security clauses and ability to deliver when customers ask for variances in customer contracts. Create and manage a list of acceptable security terms and areas of non-negotiation for security purposes with legal.
• Keep a sound and up to date understanding of security and privacy controls, and their current state at Culture Amp.
• Work closely with the Risk team, Legal, and business partners to identify supplier security risks and opportunities to mitigate or transfer security risks.