Director Seniors Services

at  Niagara Region

ABOUT US

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.
At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.
We welcome all applicants! For more information about diversity, equity, and inclusion at Niagara Region, Diversity, Equity and Inclusion - Niagara Region, Ontario or email related questions to diversity@niagararegion.ca. To send input on reducing barriers in the current hiring process, please email myhr@niagararegion.ca
For the Region’s full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

DON’T HAVE EVERY QUALIFICATION?

You may be hesitant to apply if you do not have every qualification listed in the posting. While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds and varying levels of experience and education to apply. Our recruiters will evaluate your suitability for the role.
Please note that for unionized roles, we must follow collective agreement requirements. However, we encourage all interested candidates to submit their applications. We believe success in a role can extend beyond meeting every single requirement.

JOB SUMMARY

Reporting to the Commissioner, Community Services the Director, Seniors Services is accountable for the visioning, strategy, planning and delivery of senior’s services across Niagara Region and for the leadership and operational oversight of the Niagara Region’s long-term care homes and seniors’ community support programs.

EDUCATION

• Masters in Health Administration or equivalent
• A supplementary degree or diploma in Gerontology is preferred

KNOWLEDGE

• 10 years of experience in seniors sector including experience in community programs and long-term care of which at least 5 years are at the senior management level
• Experience in a municipal environment is preferred.
• Certificate in Long-Term Care Administration.

SPECIAL REQUIREMENTS

• In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
• May be required to support Divisional emergency response plan as per identified role in the emergency measures policy
• May be required to provide advice, consultation to members of Divisional Leadership team evenings, nights and week-ends in relation to critical issues arising
• Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values of service, honesty, choice, partnership and respect.

ACCOUNTABLE FOR MEDIUM TO LONG RANGE PEOPLE RESOURCE PLANNING FOR THE DIVISION, DETERMINING IDEAL ORGANIZATIONAL STRUCTURES, IDENTIFYING DESIRABLE ROLE AND SKILL MIX REQUIREMENTS AND ENSURING ONGOING WORK QUALITY AND DELIVERABILITY OF RESULTS. (20% OF TIME)

• Working through their leadership team, enables results with the organization’s human capital strategy to foster employee engagement.
• Oversees employee performance, career development, and succession planning activities, ensuring open and transparent metrics and processes are developed and implemented and opportunities are created to facilitate employee growth and development.
• Ensures focus is service excellence, effective communication between leaders and employees, transparency, innovation, and data integrity and work flow integration.
• Ensures staff is connected to corporate priorities and direction and has the information and resources to make successful plans and decisions.
• Helps to break down barriers to employee success, ensuring collaboration and cooperation with other Divisions and Departments
• Ensures all people related issues, including recruitment, grievances and labour relations issues, are aligned to HR and Corporate standards and practices.
• Ensures Occupational Health & Safety policies, programs and practices are implemented, maintained and integrated into all aspects of planning and decision-making within the operating unit.
• Ensures the competency and performance of the Internal Responsibility System within their department, as outlined in the Niagara Region’s Health and Safety Policy is achieved and maintained.

DEVELOPS, MANAGES AND ADMINISTERS ANNUAL AND MULTI-YEAR CAPITAL AND OPERATING BUDGETS FOR THE DIVISION, ENSURING SUPPORT OF COUNCIL’S OBJECTIVES, FINANCIAL TRANSPARENCY AND ACCOUNTABILITY, BUDGET ADHERENCE, IDENTIFYING AND EXPLAINING VARIANCES AND FINANCIAL REPORTING IS EFFECTIVELY MANAGED IN COMPLIANCE WITH CORPORATE FINANCIAL POLICIES. (10% OF TIME)

• Authorize, and administer the acquisition of goods and services for the operating unit and direct reports in accordance with the procurement policy and procedures.