Director, Software Engineering Mgmt

at  Servicenow

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
ServiceNow’s Impact Engineering team creates applications to help customers, and our Customer Success Delivery teams quickly maximize the value of their ServiceNow investment.

BASIC QUALIFICATIONS:

• 15+ years of experience in enterprise cloud software application development.
• 5+ years product and engineering management experience.
  Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
  Additional Information

WHAT YOU GET TO DO IN THIS ROLE:

The Director of Impact Engineering will lead a team of approximately 20 engineers based in Ireland. This role is expected to effectively execute the following requirements:

• Partner and collaborate with Product Management, Design, Architecture, Program Management, Platform Engineering, and Product Engineering to execute the digital experience roadmap for Impact.
• Leverage the power of the ServiceNow Platform while minimizing the need for custom code to speed innovation and quality deliverables.
• Collaborate with Impact Engineering leadership to help with implementation of complementary or related ServiceNow products, e.g., SPM and ALE.
• Be a decision-maker and arbiter for engineering decisions and organizational optimization.
• Lead by example providing necessary guidance to the team to ensure that UTG technology standards and processes are embraced.
• Lead multiple scrum teams in Ireland and partner with Impact Engineering Leaders globally.
• Build and retain a high-performing team of engineers.

Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• Leadership experience managing an engineering team of 15-20.
• Well-versed with agile software development lifecycle.
• Well-versed with ServiceNow coding standards and release processes within engineering, product management, and program management teams a plus.