Directorate Performance and Service Manager

at  Imperial College Healthcare NHS Trust

An exciting opportunity has arisen within the Specialist Surgery directorate for a Directorate Performance and Service Manager, based predominantly at Charing Cross Hospital.
The role will provide performance management support to the directorate operational management team in relation to RTT, Cancer and Diagnostic Targets. The role will also provide a level of service management to a number of small services within the directorate.
These role is crucial to the operational running of the Directorate and as such the successful candidate will need to have some experience as an NHS manager and/or have proven experience of managing patient pathways to meet key access targets. A solid understanding of the NHS is essential, as is a good standard of analytical skills in relation to waiting time data.
We are looking for an enthusiastic individual who can balance conflicting priorities and undertake project work across the Directorate. Having experience in managing administration staff, budgets and a range of operational performance targets will be beneficial.
The postholder will provide a comprehensive analytical and data quality audit support to the Directorate management team. The post holder will ensure that timely, relevant and accurate information is available to the team’s senior management and that centralised returns and internal reports (e.g. divisional scorecards, Standard Operating Model returns) are collated and submitted on time.
The postholder will also be responsible for the operational management of a number of a small services within the Directorate, and support the wider work of the Business Management and Senior Management team.
The directorate team set high standards for their staff and the post holder will need to be able to respond effectively to the pressure that goes with leading such a large organisation. This role will mainly entail unsupervised working and use of initiative. The post holder will be fully conversant with patient activity and waiting lists,– including its relevance and inter relationships.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert

Please refer the Job description for details