Dispatch Supervisor

at  Maple Leaf Disposal

Interested in join the Lower Mainland’s fastest growing waste company? Maple Leaf Disposal, based in Langley, BC, is looking for an experienced Dispatch Supervisor to join our team. We are looking for someone with a strong dispatch and supervisory background to join our team. If you are a team focused, organized, and a motivated individual, Maple Leaf is the place for you. We are currently hiring for a Dispatch Supervisor to work Monday to Friday.

REQUIREMENTS:

• Minimum 3 years of supervisory experience in a fast-paced operations environment.
• Strong leadership skills with the ability to motivate, coach and resolve conflicts.
• Have a proven track record of holding drivers & direct reports accountable.
• Experience with supervising dispatchers and drivers.
• Must have experience in a live dispatching environment.
• Highly organized, quick thinker who can manage time-sensitive decisions in a fast-paced, performance-driven work environment.
• Energetic person who delivers personalized service, works well with diverse personalities, values, and understands company-customer relationship is very important.
• Strong communication skills, verbal & written.
  Job Types: Full-time, Permanent
  Pay: $65,000.00-$70,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

• dispatching: 5 years (required)
• Supervising: 3 years (required)

Language:

• English (required)

Work Location: In perso

• Able to lead a team of 4-5 dispatchers.
• Able to supervise and coach a wide range of personalities.
• Plan, organize routes and prioritize orders to meet customers needs, as well as maintain productivity and efficiency levels.
• Work closely with the rest of the operations teams to ensure KPI’s are being met.
• Be responsible for the daily schedule, assign routes & equipment to drivers.
• Prepare and send out daily reports and ensure information is accurate.
• Be a problem solver with the ability to think fast with a solutions-based mindset.
• Collaborate with dispatch team, sales team, and customers to facilitate successful and on-time service of pick-ups and deliveries.
• Communicate with drivers to meet deadlines and solve last minute issues to achieve and maintain high level of service with compliance of company’s safety plan, policies, and procedures.
• Live dispatch
• Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes.
• Data entry to ensure information accuracy in company’s dispatch system.
• Participate in leadership meetings and provide input & opinions.
• Able to work independently with minimal to no supervision.
• Comply with all employment and health & safety policies and procedures as required.
• Other duties as required.
• Salary negotiable based on experience.
• Benefits available after 3 months.
• Must have knowledge of the Lower Mainland.
• Experience in waste industries is considered an asset.