Dispatcher

at  Robert Half

We are in the process of recruiting a Dispatcher to join our client’s team in the Edison, New Jersey area. The primary function of this role is to streamline our dispatch operations within the retail furniture industry. This role involves close collaboration with our warehouse team and truckers to ensure efficient shipment dispatching.

• Collaborate effectively with the warehouse team and truckers to ensure smooth operations
• Oversee all aspects of shipment dispatching, including coordination with drivers
• Utilize Excel extensively for data management until the implementation of our new ERP system
• Manage Excel spreadsheets for tracking purposes, ensuring data is accurately recorded and organized
• Handle multiple tasks simultaneously, paying close attention to detail to ensure accuracy and efficiency in dispatching processes
• Proactively monitor and manage customer accounts, taking appropriate action when necessary
• Handle customer inquiries and resolve any issues that may arise
• Process customer applications accurately and efficiently
• Maintain accurate customer credit records
• Must have a high school diploma or equivalent
• Proven experience in a dispatching role
• Excellent knowledge of routes and locations
• Ability to multitask and prioritize daily workload
• Strong verbal and written communication skills
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Ability to work in a fast-paced, high pressure environment
• Proficiency in relevant computer applications such as MS Office and dispatching software
• Flexible to work in shifts.
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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