dispatcher, trucks

at  NORTHERN CASTLE TRUCKING

• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months
• or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Dispatch management service software
• Monitoring and tracking software
• Electronic mail
• Spreadsheet
• Internet
• MS Windows

SERVICE EXPERIENCE

• Tow truck
• Trucking

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Ability to work independently
• Attention to detail
• Fast-paced environment
• Repetitive tasks
• Tight deadlines
• Work under pressure

• Ensure proper functioning of equipment
• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Assist with maintenance of communications equipment
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
• Contact customers to deliver requested wakeup calls