Dispensary General Manager

at  Terrasana

DESCRIPTION

General Manager is responsible for the dispensary’s day-to-day operations and financial management. Their primary objective is to maximize profitability for the dispensary by promoting profitable sales growth in all aspects of the operations, including customer retention and loyalty, merchandising, and talent development. They connect the Company’s mission to the store teams and its customers.

EDUCATION & EXPERIENCE

• Bachelor’s degree or an equivalent of 5+ years’ experience, preferably in a retail-based industry with a customer-centric approach & a focus on team development.
• Cannabis experience preferred.
• Demonstrated success in achieving company sales objectives and store goals.
• Results-driven, able to analyze reports and report results, identify business opportunities and assess needs to meet business objectives.
• Minimum of 21 years of age.

• Ensure flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.
• Provide direct supervision and proactive management of the store team, including providing performance feedback, appraisals, and corrective actions.
• Build and sustain a high-performing team through employee selection, onboarding, coaching and clear accountability for results.
• Monitor the performance of the store and its team by analyzing and interpreting financial and operational reports daily, weekly, and monthly.
• Assist in establishing goal clarity to store employees and supports them in the achievement of personal and company goals.
• Supports inventory control by use of the State required Tracking System; Performs all receiving, transferring, reporting, reconciling, and inventory management functions.
• Maintain accurate records of all dispensary activities including daily cash transactions and reconciliations, guest records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company.
• Create a culture of teamwork and growth by working closely with the management team, setting priorities, completing assigned tasks, and providing direction and guidance.
• Ensure employees are knowledgeable of any regulatory changes, providing consistent coaching across guest experience, product knowledge and regulatory compliance.
• Provide regular updates, feedback, and solutions to corporate retail leadership across all areas of dispensary operations, driving success in an evolving industry.
• Partner with Human Resources, Compliance, Security, Employee Health and Safety, Marketing, and IT on company initiatives to drive profitable sales.