Dispensary Sales Associate (P/T)

at  True North Cannabis Company

ABOUT THE COMPANY:

True North Cannabis Co. is an emerging Cannabis retailer with 47+ locations. We are extremely excited to start educating Cannabis history & Lighting The Way Forward for the future of Cannabis. With locations popping up across the province, we encourage you to check out what the buzz is all about; and help us Share a way to live, the True North Way.

PHYSICAL DEMAND REQUIREMENTS:

• Frequent reaching above waist, chest and shoulder level as well as below waist level
• Continuous standing on tiled surfaces for all tasks (shifts between 8-10 hrs)
• Frequent lifting of boxes of supplies
• Occasional lifting weighing between 5 – 40 lbs vertically from floor to knuckle height, knuckle to shoulder height.

JOB REQUIREMENTS:

• Valid Cannsell Cannabis Retail Certification
• Strong customer service skills
• A clean criminal background check
• Ability to work in a fast-paced environment.
• Must be a team player.
• Excellent written, oral, and interpersonal skills
• Availability for shift work alone or as part of a team any time between 8:00am to 11:30pm, Monday to Sunday
• Basic skills in math and proficiency as a cashier
• Extensive knowledge of cannabis products and accessories is an asset.
• Completion of First Aid course is an asset.
• Personal connection to the community is an asset.
• The hourly wage for key Holders is $17- $18.50 per hour.

• You will Confidently represent True Norths’ brand
• Welcome and assist all guests that visit the store and make a positive first impression through an energetic attitude: smiles, makes eye contact
• Ensure a high level of customer interaction, suggestive selling, cross selling and enthusiasm
• Work in partnership with Management and sales team to maximize store sales
• Sell and upsell products with targets and goal criteria
• Demonstrates that guest service is their number one priority
• Educate customers on cannabis products and how to safely consume cannabis
• Professionally and courteously handle customer feedback, complaints or concerns
• Facilitate the sale of regulated cannabis by discussing cannabis products and engaging customers in a variety of cannabis accessories
• Demonstrate a high interest in the industry and willing to curate experiences that go above and beyond expectations
• Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation.
• Perform reception duties as needed– Check Identification
• Fulfill guest orders and support with inventory management to ensure guests have access to the right stock to drive sales.
• Organize, receive, and categorize cannabis products and accessories.
• Effectively utilize a compliant POS system (Cova, Merrco, Dutchie)
• Follows proper cash handling procedures.
• Ensure the cleanliness of the store is maintained daily.
• Seek opportunities to contribute to and improve business results daily.
• Demonstrate high levels of integrity and personal responsibility.
• Open to feedback, coaching and continuous improvement.