Distinguished Engineer - Digital Servicing

at  Capital One UK

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
Distinguished Engineer - Digital Servicing
Distinguished Engineers are Director-level individual contributors (IC) who strive to be diverse in thought so we visualise the problem space. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimise business outcomes while driving towards strong technology solutions.
Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organisation. You will specialise in a particular subject area, but your input and impact will be sought and expected throughout the organisation.

BASIC QUALIFICATIONS:

We do not have a checklist of qualifications you must have, but this is a senior role and we are seeking applicants with significant experience in software development / architecture with specific experience in cloud-based B2C applications.

WHAT YOU SHOULD KNOW ABOUT HOW WE RECRUIT

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
• OutFront – to provide LGBTQ+ support for all associates
• Mind Your Mind – signposting support and promoting positive mental wellbeing for all
• Women in Tech – promoting an inclusive environment in tech
• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
• Enabled - focused on supporting associates with disabilities and neurodiversity

Capital One is committed to diversity in the workplace.
If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

• Serve as an authoritative engineering expert across functional and non-functional requirements, and a problem solver to our engineering teams across Digital Servicing
• Guide the evolution of our Digital Servicing channels to support business growth and evolving customer needs. In partnership with the Product Sponsor, co-chair the Digital Servicing Centre of Excellence
• Be a role model for engineers at all levels looking to grow in the Individual Contributor career track
• Articulate and evangelise a bold technical vision, develop and execute our digital servicing technology strategy, in collaboration our overall digital strategy.
• Be an advocate for modern technologies and patterns, sharing customer and engineering benefits to gain buy-in (working closely with leaders, other SMEs, and engineers)
• Champion a culture of engineering excellence, continuous improvement, and being well managed, using opportunities to reuse and innersource solutions where possible
• Strike the right balance between lending expertise and providing an inclusive environment where others’ ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team
• Part of your role can be actively hands-on, building POC’s, investing in Tier 0/1 capabilities, or pairing/teaching other engineers, decomposing complex problems into practical and operational solutions
• As a naturally curious leader, stay abreast of advances in Mobile and Web technologies
• Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One’s Tech talent
• Operate as a trusted advisor for across Digital Servicing, helping to shape use cases and implementation in an unified manner
• Build strong relationships across the UK and into the Enterprise to influence and drive adoption of best practices
• Ensure the Mobile App remains scalable, resilient, and delivers a best-in-class customer experience
• Exhibit a deep understanding of security best practices, compliance requirements, and emerging threats. Ensures the development and operation of secure and compliant systems, influencing security standards and practices across multiple teams
• Design and implement comprehensive observability solutions across Digital Servicing that provide deep insights into the behaviour, performance, and health of complex distributed systems