Distribution Operations Analyst

at  SP Global Inc

ABOUT US

S&P Global Data Delivery is based on a robust, state-of-the-art Software as a Service platform powering delivery of market data & information to clients. Meeting the most stringent performance standards in throughput, speed and reliability, the platform supports multiple high-availability applications for professionals in financial and corporate institutions around the globe.
The Data Delivery Operations group in S&P Global focuses on providing clients with world class service and operational excellence. The initiative focuses on leveraging S&P Global’s highly regarded expertise in financial markets to develop innovative solutions to service client needs. The Data Delivery team is the strategic delivery channel for the Market Intelligence Division and expected to continue to rapidly grow and expand its responsibilities and value creation for the firm in the coming years.

ABOUT YOU

S&P Global is seeking a Distribution Operations Analyst with programming experience who participates in providing extensive configuration services and support to Delivery customers, working closely together with teams in multiple regions. This hands-on role will require translation of customer requirements into timely and accurate delivery output through files or API integration, for our large customer base.
The candidate will be responsible for supporting client integrations through RESTful API, creating and supporting a wide range of file configurations servicing financial datasets, complex business logic, formatting, scheduling/triggering, and publishing. The candidate should be comfortable working in a multisystem environment and be able to configure and test file configurations and API code samples through the QA & UAT environments. Requires knowledge and experience with investigating and troubleshooting software issues and working with Agile/Scrum. The candidate will need to be capable of working with different business groups and stakeholders across multiple locations and possess exceptional communication and interpersonal skills.
The ideal candidate is enthusiastic, proactive and demonstrates a good understanding of IT & development methodologies. The role also requires experience with scripting and data modelling as well as being able to configure operational tooling with predefined variables.
The position requires affinity with technology and a working knowledge of XML, SQL, Python, Java, JSON, Mongo JS, SPL, MQL, Snowflake & GCP.

OUR PEOPLE:

We’re more than 35,000 strong worldwide-so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

YOUR ROLE

As a member of the Distribution Operations team, you will play a critical role in maintaining, improving, and expanding our Data Delivery service.
You will work cross-functionally across Data Delivery & Product agile teams to facilitate a market leading customer experience through our onboarding process.

Core responsibilities:

• Providing technical consultancy for API integration
• Creating bespoke file configurations
• Migrating bespoke client configurations from legacy systems to the Data Delivery platform
• Assist in running the Agile process for prioritization, coordination, and planning
• Engaging with clients & stakeholders
• Creating and maintaining documentation and code samples
• Executing the monthly KPI Reporting and generating the operational metrics
• Signal, and write specs for application issues and discuss improvements with the Delivery Product & Development team
• Problem solving & technical troubleshooting
• Drive process optimization and automation

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.