Distribution Supervisor

at  Cambridge University Press Assessment

ABOUT YOU

You will be flexible and passionate about the role we play, going above and beyond to get it right for learners, dedicated to upholding standards and open to views of our customers, partners and colleagues.
You will be confident with the ability to motivate and lead a team efficiently, along with being an energetic and enthusiastic team player who is able to effectively communicate to all members of staff as well as visitors.
You will have excellent time management skills with the ability to work under pressure, as well as good computer, numeracy, and literacy skills.
We have committed ourselves to a culture of continuous improvement and actively encourage new ideas and suggestions. We value what you can do, so we will recognise your contributions and often implement your ideas.
You will have an understanding of Health, Safety and Wellbeing and be able to strictly follow our procedures.
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

WHY JOIN US

Joining us is your opportunity to pursue potential. You’ll belong to a collaborative team that’s exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it’s safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Job Types: Full-time, Permanent, Fixed term contract
Pay: £27,000.00-£28,600.00 per year

Work authorisation:

• United Kingdom (required)

Work Location: In perso

ABOUT THE ROLE

Have you ever thought about what happens once an exam paper is created and finalised? You might be surprised at how complex it is. At Group Print and Operations, each year we securely print over half a billion A4 sides of question papers. With our partners, we safely deliver them to millions of learns, in thousands of schools, spread over 170 different countries. Find out more about our distribution centre and what we do by watching our short video here.
As a Distribution Supervisor in our Post Exam & Scanning department, you will play a vital role in ensuring our learners receive their examination results on time, that it is processed accurately and that their certificates are sent out securely. You will supervise and/or line manage the processing of assessment related materials and collaborate in other areas on behalf of Group Print and Operations as required, ensuring a high level of accuracy and quality are maintained.

Tasks will vary depending on what team you are working in, and you will have the opportunity to gain experience in different areas during busy periods. These include:

• Leading and/or line managing a team of employees. You may also be required to deputise for your line manager in periods of absence.
• Supervising the team, providing training and development whilst motivating them to achieve their goals.
• Managing and maintaining of departmental documents and procedures.
• Maintaining benchmarks, reporting KPI data in order to monitor and improve overall team performance.
• Building and maintain professional relationships with stakeholders, providing guidance on operational processes.
• Responding to queries and escalating more complex issues accordingly.

This is a varied role, where you will complete various tasks that could be desk-based or involve walking/standing for long periods at a time.
We encourage development, and there will be many opportunities for progression and growth in your career here at our distribution centre.