Distribution Supervisor

at  Sleep Country

Company Description
At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.
Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.
We’re looking for a Distribution Supervisor to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile!
Job Description

THE QUALIFICATIONS AND EXPERIENCE WITH LIKE TO SEE:

• A post-secondary degree or certificate in logistics, supply chain or related discipline is an asset
• 2 to 3 years of previous experience in a warehouse/delivery environment or in a supervisory role
• Previous inventory and cycle count experience is required
• Experience with RF picking and WMS/ERP systems (ie., Oracle) is a definite asset
• Knowledge and understanding of provincial transportation rules and policies (i.e. log books, trip inspections, checking them over making sure they are correct and up to date, etc.)
• Ability to effectively motivate and provide leadership direction, coaching, mentoring and performance management to all Associates
• Collaborate, liaise and maintain strong relationships with external vendors, clients, customers, etc. as well as internal stakeholders
• Excellent interpersonal, communication, presentation, and organizational skills
• Work on a flexible schedule – 7 day operations where days off might not be on the weekend
  Additional Information

• Provide day to day supervision of the work in the distribution center
• Ensure your all Associates are trained to meet the work demands of the distribution center
• Responsible for all aspects of performance management, staffing, training and development of their assigned workforce
• Coach and develop Associates to meet organizational objectives and personal goals
• Handle all administrative duties for all hourly Associates (vacation request, personal day, PIP’s etc.)
• Manage overall department process such as debriefing processes, transfers and fleet (5 ton trucks) as required
• Work closely in supporting other supervisors and overall delivery operations
• Supervise home delivery, inbound/outbound receiving, and order picking
• Run reports, route delivery trucks, handle store transfers & building manifests
• Provide customer service and support to customers, sales and delivery teams by responding to store e-mails and incoming telephone calls
• Ensure that all health and safety standards and regulations are adhered to
• Facilitate weekly/monthly meetings
  Qualifications