District Manager - Alberta

at  Fika

ABOUT US

In Swedish, Fika is often translated as “a coffee and treat break,” but it is much more than that. It is a culture, a state of mind, and a powerful concept. One that encourages you to pause and enjoy the everyday beauty in life.
Founded in 2020, FIKA Cannabis began as a lifestyle brand redefining cannabis retail, including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company emerged with a number of acquisitions in 2022. With over 130+ locations across Canada, The FIKA Company is the home of 8 Canadian retail banners, including; FIKA Cannabis, Fire & Flower, Friendly Stranger, Pop’s Cannabis, Ganjika House, Flower Haze, Bud Supply, and Prairie Records. Providing exceptional service in a variety of welcoming and intuitive store environments, The FIKA Company retail family is the destination for every type of cannabis consumer. Visit fikasupply.com or contact hello@fikasupply.com to learn more.
Currently, we are adding a District Manager to our team to oversee and support our growing operations in Alberta. This purpose-driven and passionate leader takes a people & community first approach that inspires emotional connections by celebrating cannabis culture, diversity, and inclusion. Our FIKA Family Members come from many backgrounds, united by an authentic motivation to create warm & welcoming environments where people can connect. We earn guest loyalty through genuine hospitality and we define everything we do through Hospitality, Experience, Authenticity, Respect, and Teamwork (H.E.A.R.T.).

SELECTION PROCESS:

Interested candidates are invited to apply by submitting their resume. Selected candidate will be provided a full job description and be invited to a video interview.
FIKA welcomes everyone and is an equal opportunity employer. If you need accommodation to participate in our selection process, please contact us.

QUALIFIED CANDIDATES:

• Have a minimum of 5 years’ people management experience within the retail or hospitality industry.
• Post secondary education in Business Administration, Hospitality, or Retail Management (preferred).
• Experience analyzing financial or sales data, making informed business decisions.
• Experience working with best-in-class retail operations, leading multi-door operations a definite asset.
• Have a proven track record of driving operational excellence.
• Demonstrate strong time management, organizational skills, and attention to detail.
• Are self-motivated and have exceptional communication and presentation skills.
• Possessing knowledge of cannabis is an asset; enthusiasm is a must.
• Able to complete the Qualified Cannabis Certification program & successfully complete all required background checks.
• Able to leverage technology, skilled in POS, Social Media and MS Office.

IN THIS ROLE YOU WILL BE:

• Building your amazing team; developing through recognition, coaching and enthusiastic communication. Conduct regular store visits along with weekly District meetings to understand the needs and opportunities within your teams.
• Ensuring your District operates at its highest level, with commitment to regulatory compliance practices and efficient operations. Aligning day-to-day business with brand strategy, marketing & sales objectives, and long-term financial and key performance targets.
• Reviewing regional financials, KPI’s, secret shopper reports, and store level marketing efforts.
• Facilitate and lead all NSO’s and NSA’s within the region, positively representing the organization to ensure buy in from all stakeholders. Working collaboratively with NSO / NSA leads to ensure timelines are met.
• Provide consistent support with the personal development of the store managers in your District
• Build a best-in-industry guest experience and then make it even better.
• Create a culture of learning within your teams as well as with our guests. Ensure ongoing development for your teams on job related skills and product education using the tools/resources provided.
• Conduct performance reviews with Store Managers. Working with People and Culture to lead the professional development planning of all Store Managers and Assistant Managers within the designated region.
• Leading the most beautiful shops in the industry and maintaining their shine.
• Building a community with our neighbours and partners.
• Foster an inclusive & welcoming environment where everyone knows and participates in ensuring the wellness, health, and safety of our colleagues and guests as our top priority.
• Do what it takes, proactivity identifies areas to make in impact.
• Work in conjunction with department leads within the company to provide our people

YOU WILL THRIVE IN THIS ROLE IF YOU:

• Are passionate about guest experience and of course, cannabis.
• Are a courageous and candid people leader, relentlessly focused on bringing our the best from people and building talent pipelines to support growth of the individual and the business.
• Have an entrepreneurial mindset and are self-motivated; action oriented and able to support a variety of responsibilities.
• Have keen attention to detail, critical thinking, and decision-making skills.
• Are continually looking to discover new opportunities, identify new ways of workings, and scale and share best practices.
• Embrace a positive outlook, see the positive in people, situations, and events and persistence in pursuing goals despite obstacles and setbacks.
• Operates with quality in mind through attention to detail, accuracy, & completeness.
• Ability to manage in an environment of change and ambiguity while maintaining outcome focus.