District Operations Coordinator (Fredericton)

at  HR Block Canada

THE OPPORTUNITY:

As a key representative of H&R Block, you are responsible for providing operational expertise and partnership to optimize field performance while ensuring outstanding client service.
We are looking for someone who takes initiative, is excited to learn, and is willing to take on a leadership role in the day-to-day operations of the assigned offices in the district.
The role of a District Operations Coordinator is a great opportunity to learn the H&R Block business and can lead to further opportunities within the company.

KEY QUALIFICATIONS:

• 3 or more years of experience in retail or similar customer-oriented industry.
• Willingness to work flexible hours and drive regularly to a number of offices within the district; our candidate must have a valid driver’s license, insurance, vehicle registration and a reliable vehicle.
• Excellent interpersonal, employee relations and coaching skills.
• Ability to multi-task with strong organizational skills and attention to detail.
• Ability to run reports and analyze them for operational action.
• Ability to plan and coordinate workload and adapt to initiatives simultaneously to meet project commitments.
• A strong ability to deliver results that will assist the company in achieving strategic business objectives.
• Must be able to work efficiently, productively, and independently with little or no direct supervision.
• Excellent written and oral English skills. Other languages are a definite asset.
• Knowledge of H&R Block Tax Office responsibilities is considered an asset.
• Must enroll in Level 1 Tax Academy course “Fundamentals of Income Tax” for base knowledge.
• Ability to plan workload and adapt to initiatives simultaneously to meet project commitments and deadlines.
• Proficient in MS applications (Word, Excel, PowerPoint, Outlook).
• Ability to setup workstation computers and work with various software packages.
  Do you have a passion for Client Service, along with the skills and qualifications required for this GREAT opportunity?
  If so, we invite you to send your resume to employment.opportunities@hrblock.ca, including “DOC Fredericton” in the subject line.
  We encourage all interested individuals to apply. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the recruitment process. Only those candidates selected for an interview will be contacted.
  H&R Block fosters a workplace in which individual differences are recognized, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process

Please refer the Job description for details