Document Automation Specialist

at  Shoosmiths

Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve ‘Platinum Standard’ Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm.
We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits.
To discover more about our benefits, please visit: Benefits Package.
The role
The document automation specialist is responsible for designing, developing, and maintaining automated document templates and workflows for various business processes. The document automation specialist will work closely with the business analysts, legal team, and IT department to understand the requirements and specifications, and to ensure the quality and accuracy of the generated documents.

Main responsibilities

• Design and develop document templates using document automation software and tools, such as Contract Express or other associated technologies.
• Test and debug document templates and workflows and troubleshoot any issues or errors.
• Document and maintain the specifications, processes, and best practices for document automation projects.
• Provide training and support to end-users on how to use the document automation system and templates.
• Monitor and evaluate the performance and usage of the document automation system and templates and provide feedback and suggestions for improvement.

Skills and qualifications

• Bachelor’s degree in computer science, information systems, or related field, or equivalent work experience.
• At least 3 years of experience in document automation, document management, or related field.
• Proficient in document automation software and tools, preferably Contract Express.
• Strong knowledge of document design, layout, and formatting principles and standards.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Attention to detail and accuracy.
• Good communication and collaboration skills.
• Ability to work independently and manage multiple projects and deadlines.

Equal opportunities
Our approach to our people is underpinned by our approach to diversity, inclusion and well-being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues.
This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
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• Design and develop document templates using document automation software and tools, such as Contract Express or other associated technologies.
• Test and debug document templates and workflows and troubleshoot any issues or errors.
• Document and maintain the specifications, processes, and best practices for document automation projects.
• Provide training and support to end-users on how to use the document automation system and templates.
• Monitor and evaluate the performance and usage of the document automation system and templates and provide feedback and suggestions for improvement