Document Specialist for Immigration Law Firm

at  Lisinski Law Firm

Bogotá, Cundinamarca, Colombia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Dec, 2024Not Specified18 Sep, 2024N/ACommunication Skills,Customer Service SkillsNoNo
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Description:

NEEDS TO HIRE 14 FREELANCERS

Our AMAZING Immigration Law Firm is hiring Talented Document Specialists. They will be collecting our clients’ documents based on case type from either the client or the corresponding Office of Vital Statistics.

QUALIFICATIONS AND REQUIREMENTS

Excellent verbal and written communication skills
World class customer service skills
Positive attitude
Proven ability to meet deadlines and time manage themselves and others
Impeccable organizational skills and attention to detail
Enjoy working in a fast-paced, results-driven environment
Proficient with Microsoft Office Suite or related software
Bilingual (Spanish- English)

Responsibilities:

  • Work with clients to obtain all the necessary documents required for their case
  • Review the quality and accuracy of all documents and photos that are sent in by the client via mail or email
  • Label all documents received and follow up with the client on any missing documents
  • Determine which documents received can be used in the submission of the client’s case
  • Send any documents not in English to the translation team
  • Update the Document Log and enter notes in the case management system accurately and timely
  • Utilize questionnaire to interview the persons who will provide the letter of support in the event the reference does not want to create it themselves
  • Ensure all submitted Letters of Support match criteria
  • Once everything is received and reviewed, request the final review of the documents from the Paralegal assigned to the client case
  • Rotate responsibility to review and process the documents email inbox with team
  • If needed, contact prior attorneys to obtain client files from previous immigration proceedings
  • Assist with the final determination of which documents will be filed with the client’s case


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

HR / Administration / IR

Software Engineering

Graduate

Proficient

1

Bogotá, Cundinamarca, Colombia