Domain Support Specialist
at Ericsson
București, Municipiul București, Romania -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 27 Nov, 2024 | Not Specified | 31 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT THIS OPPORTUNITY
We are now looking for a Domain Support Specialist for someone to take on the administration of the site for the client R&D organization, willing to learn all the technical aspects of the operations on critical Linux operating system and DB associated and learn Ericsson 5G RAN products.
Responsibilities:
- Actively monitor ticket queues to ensure timely response to tickets
- Focus on improvement of automated recovery.
- Responsible for supporting the process and tracking and resolving all assigned incidents through effective decision making and problem-solving skills.
- Responsible for ensuring clear and concise communication with the customer regarding their order deliveries.
- Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
București, Romania
