Domestic Abuse Housing Solutions Officer

at  Middlesbrough Council

At Middlesbrough, we truly live our values and incorporate them into everything we do. We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available.
This is an exciting time for Middlesbrough as we develop ACT (Accessing Change Together) which integrates council staff and partner organisations and provides a range of support and interventions in relation to service users who need support with Housing Support and Homelessness, Domestic Abuse and Substance misuse. ACT (Accessing Change Together) is an integrated service, which means that lots of support services are working together and using a shared case load management system.
This will make it easier for service users to get access to services they need so they receive the right support and easier for council staff and partner organisations to work together and share information to improve outcomes for service users. The team will work alongside other services including Adult and Children’s Social Care and Public Health, to develop consistent pathways and effective processes.
We have a permanent full time opportunity which has become available in the Housing Solutions Service for the role of Domestic Abuse Housing Solutions Officer.
The role works with service users at risk of homelessness due to domestic abuse with the aim of preventing homelessness. The role will conduct assessments to determine eligibility and evaluate housing needs, vulnerabilities, and support requirements of each service user and their children. Liaising with local authorities, housing associations, domestic abuse specialist services to secure suitable housing options and inform safety planning.
We are looking for a suitable candidate with the drive to help improve and contribute to the ACT Accessing Change Together vision, have experience of working in housing along with domestic abuse experience and have knowledge of housing, domestic abuse policies and homelessness issues with passion and resilience to work creatively to improve outcomes.
Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate). New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.
For further information about the role please speak to Claire Moore Domestic Abuse Strategic Lead 01642 728691.

Please refer the Job description for details