Domestic Payments Manager

at  PagoNxt Getnet

PEOPLE:

• Coaches and mentors other professionals and manage the knowledge base of the functional area / projects.
• Actively demonstrates cross team collaboration, sharing learning and best practices to contribute to overall team effectiveness.
• Contributes fully to the on-going success of the team through effective team working, seeking efficiencies and working smarter
• Fosters new ideas, cross team collaboration and agile ways of working.
• People: tracks the effective implementation of the short to medium term People Agenda that sits alongside the business plan.

TECHNICAL KNOWLEDGE:

• Sound knowledge of Financial Services industry with an emphasis across Domestic payment Scheme (BACS, Faster Payments, CHAPS and Cheques).
• Good understanding of the company, its products, processes and governance.
• Good understanding of risk, regulatory and compliance frameworks as well as ability to address areas of concern through actions that mitigate
• Understanding of current strategic agenda of San UK, its business model and financial drivers.
• Previous process improvement and performance measurement experience.
• Proven diagnostic, problem solving and analytical skills.
• Project management skills to plan, monitor and execute projects.

MANAGERARIAL KNOWLEDGE:

• Exceptional collaboration skills and ability to work effectively in a team across the whole of Payment Operations.
• Prior experience of developing high performing teams and the ability to bring teams together to meet the needs of the business
• Ability to build strong partnerships with internal and external stakeholders.
• Ability to present findings from analysis in a clear and articulate manner.
• Excellent written and oral communication skills.

A strong contributor role within Domestic Payments accountable for ensuring the team are meeting daily SLA’s/Control monitoring. Being the voice of Domestic Payments in various governance/control/internal scheme forums.

The role will support others in formulating the strategic agenda for the Domestic Payments through a range of activities, which typically include:

• Analysis of business volumes, drivers and key KPI’s to support senior management in the setting of the function’s long term (3-5 year) plan
• Development and delivery of control frameworks to ensure processes and services for business area adhere to established standards and time frames
• Support to Divisional projects and change through the development of business cases and deep dives.
• Provide support to ensure that Santander is meeting its obligations through scheme reporting and business change.
• Development of diagnostic and analytical research to support process improvement opportunities
• Management of specific Divisional People agenda elements such as succession planning, talent management, resourcing, and training.
• Tracking of FTE against set targets.
• Contribute to functional initiatives and objectives