Donor Center Technician II (Plasma Center)

at  Freedom Plasma

JOB DESCRIPTION:

Freedom Plasma is seeking a Donor Center Technician II to join our team in Clarksville, TN. The ideal candidate must have a positive attitude and customer service experience, with the flexibility to work Saturdays from 7am-3pm and at least 4 other days throughout the week, working an 8-hour shift for a total of 40 hours per week on a closing shift from 12pm-8:30pm.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Minimum one (1) year of work experience preferred.
• Strong analytical, problem-solving, and organizational skills.
• Ability to handle confidential information discreetly.
• Ability to work on multiple projects concurrently.
• Excellent verbal and written communication skills.

PHYSICAL REQUIREMENTS:

• Use hands to handle or feel objects, tools, or controls; reach with hands and arms; talk or hear.
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
• Ability to sit for extended periods up to four (4) hours at a time.
• Ability to lift, tug, and pull up to fifty (50) pounds.

APPLY:

If you have a positive attitude, strong customer service skills, and meet the qualifications outlined above, we invite you to apply for this position. Join us at Freedom Plasma and make a difference in the lives of our donors and community.
Freedom Plasma is an equal opportunity employer and values diversity in the workplace.
Disclaimer: The job description is intended to provide a general overview of the position and does not encompass all tasks and responsibilities that may be assigned.

EDUCATION

Required

• High School or better in General

• Perform donor medical evaluations, determining donor suitability, and assessing donor adverse events.
• Greet and register new plasma donors into the donor management computer system.
• Conduct screening procedures, including taking blood pressure, pulse, temperature, weight, and arm checks.
• Perform finger sticks for hematocrit testing and total protein testing utilizing screening equipment.
• Monitor the electronic donor questionnaire system.
• Determine donor eligibility by performing donor eligibility assessments, including medical history interviews and physical examinations.
• Educate donors on donor testing, HIV/AIDS virus, donation risks, informed consent, and confidential self-exclusion.
• Provide counseling to donors regarding unacceptable test results.
• Initiate and assist in donor investigations regarding post-donation information.
• Evaluate and attend to donor adverse events during the donation process.
• Follow all standard operating procedures for medical emergencies, including communication with the Center Medical Director and donor transport to emergency medical care facilities.
• Communicate and seek direction from the Center Medical Director and Center Management as necessary.
• Maintain thorough familiarity and compliance with all state and federal regulations, SOPs, OSHA, CLIA, cGMP, and internal company procedures.
• Maintain an open line of communication with Management.
• Ensure and maintain the confidentiality of all personnel, donor, and center information.
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors.
• Accept performance feedback in a professional manner.
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.
• Other duties as assigned.