Driver - Customer Service Representative

at  Steam Whistle Brewing

Responsibilities::

• Deliver beer, kegs and packaged goods across the various supply chain networks and pick up all returns while being a brand ambassador to Steam Whistle, delivering exceptional customer service
• Restock customer’s coolers where necessary and collect all empties
• Comply with CVOR regulations and all other highway traffic act regulations
• Conduct business in a professional manner including smart personal appearance, and keeping a clean and maintained delivery vehicle
• Proactively communicate with Distribution and Sales teams, raising issues and ideas as necessary
• Promote Steam Whistle’s Accounts Receivable Policy; advising customers of their account status and demonstrating how receipts/empty credits will be applied
• Control of cash collection and receipts at the point of sale, deliver marketing material to customers as required
• Completion of administration/paperwork as required on timely basis

Skills and Experience Required::

• Excellent customer service skills
• Physically capable of repetitive lifting of heavy products
• An analytical, independent thinker with strong communication skills
• G licence, ideally with some driving experience
• General knowledge of the Greater Toronto Area

• Deliver beer, kegs and packaged goods across the various supply chain networks and pick up all returns while being a brand ambassador to Steam Whistle, delivering exceptional customer service
• Restock customer’s coolers where necessary and collect all empties
• Comply with CVOR regulations and all other highway traffic act regulations
• Conduct business in a professional manner including smart personal appearance, and keeping a clean and maintained delivery vehicle
• Proactively communicate with Distribution and Sales teams, raising issues and ideas as necessary
• Promote Steam Whistle’s Accounts Receivable Policy; advising customers of their account status and demonstrating how receipts/empty credits will be applied
• Control of cash collection and receipts at the point of sale, deliver marketing material to customers as required
• Completion of administration/paperwork as required on timely basi