Driver Examiner

at  Saskatchewan Government Insurance

Do you value integrity and innovation? How about passion and caring? Great! Us too, and that’s why you’ll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.
In Scope / Full Time
Multiple Positions
Permanent and Temporary Opportunities
Work Location: Saskatoon – 100% in the office

KEY ACCOUNTABILITIES

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Driver Examinations

• Administers and conducts written and oral examinations, vision screening, road tests for Class 1 through 7, and endorsements (e.g., air brake, school bus, heavy trailer, motorcycle).
• Evaluates test results and counsels applicants on areas for improvement.
• Conducts visual inspections of vehicles used for testing for signs of safety issues.
• Observes applicants for signs and symptoms that may indicate a medical examination is required before a licence is issued.
• Creates routes for road testing in various locations.
• Responds to customer concerns regarding examinations and interviews.
• Provides input into ministerial inquiries.

Driver Safety

• Conducts investigations and interviews in connection with various programs (e.g., Driver Improvement Program, Graduated Driver’s Licence, Fraud ID), makes recommendations, and prepares reports.
• Creates customized Driver Ability Assessments (DAAs) for individuals based on their reported medical conditions. The customized DAA exposes the applicant to driving activities that are not standard road-testing criteria and allows the relevant criteria to be evaluated. Prepares reports based on DAA results.
• Delivers traffic safety presentations to large groups (e.g., Traffic Safety Education, Safety Talks in high school driver education classes).
• Answers routine inquiries and provides information to issuers, the public, and employees relating to driving inquiries, rules of the road, and interpretations.
• Answers public inquiries regarding driver licensing and driver examinations, either verbally or in writing.

Partner Relationship

• Collaborates with external partners and organizations on various programs for driver examination services.
• Answers inquiries from the public, enforcement agencies, legal professionals, court officials, and other outside agencies regarding driver licensing and Class 1–4 driver training programs or instruction.

Branch Operations Support

• Manages fleet vehicles for location.
• Advises on the space, supply, and equipment requirements of the examination center.
• Recommends whether satellite locations adequately meet business and customer needs.

High Performance Team & Culture

• Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.
• Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.
• Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.
• Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

TECHNICAL KNOWLEDGE & SKILLS

• Knowledge of driver licence classifications.
• Knowledge of the skills and abilities required of drivers to qualify for each class and endorsement of drivers’ licences.
• Knowledge of written and oral examinations; sign, vision, and road tests; and endorsements for all classes of drivers’ licences.
• Knowledge of driver examinations policies and procedures.
• Skill in interviewing, investigating, counseling, and report writing.
• Skill in identifying applicants’ signs and symptoms that may require medical assessment for driver licensing purposes.
• Knowledge of driver education and driver control and improvement programs.
• Knowledge of vehicle classifications, Auto Fund automated systems, and rating and issuing systems, procedures, documents, and forms.
• Knowledge of Microsoft Office products (e.g., Word and Excel), smart phone technology, and other technical devices used in the role.

EDUCATION & CERTIFICATIONS

• Two-year diploma from an accredited post-secondary education institution in a relevant field of study, such as Business, or defined equivalency.
• Certified Driver Examiner Designation from AAMVA (American Association of Motor Vehicle Administrators).
• Satisfactory driving record from Canada or the United States of America.
• Five years of Class 5 driving experience in Canada or the United States of America with at least two years of post-Graduated Driver’s Licensing (GDL) program driving experience.
• Applicant is required to obtain the following licences, endorsements:
  o Class 1 license
  o Air brake endorsement
  o Motorcycle endorsement OR successful completion of all written motorcycle exams

EXPERIENCE

• 1 – 2 years’ experience in driver examination and/or driver instruction and customer service.
  Pay Range:$55,645.00 - $70,230.00
  Posting Close Date:
  November 5, 2024
  As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you’re a great candidate for this role

The Driver Examiner is responsible for examination work involving assessing applicants for driver’s licences in accordance with standards established with respect to knowledge, vision, driving, and physical capabilities. This includes testing applicants for all classes of driver’s licences (i.e., Class 1 to Class 7) and endorsements (e.g., air brake, school bus, motorcycle). The Driver Examiner is responsible for coaching, educating, and encouraging unsuccessful road test applicants based on the driving skills demonstrated during the road test to increase their chance of success on the next road test and ensure they have a positive experience, even if they were not successful. The Driver Examiner is responsible for completing interviews, delivering Traffic Safety Education presentations, and assessing driver safety when SGI Driver Programs deems necessary. Work is performed at large examination centres, small examination centres, or from mobile units.