Driver/Passenger Assistant

at  Oxfordshire County Council

ABOUT US

What we do?
Fleet Services team operate a fleet of wheelchair accessible vehicles available as nine, 12, 15 and 16 seaters with fully trained, uniformed staff.
Our service goes from School-home transport for SEND children to vulnerable adults, community groups, timetable services to the villagers, Comet, and others.
What we are?
We are proud to be a safe space for vulnerable Children and Adults and we take our safeguarding responsibilities very seriously and we are all DBS checked, Safeguarding trained.
We work in a team environment, and we are proactive and dynamic to adhere to the Council policies and procedures.
We offer a great work environment with a caring ethos and supportive relationship with our staff.
What are our values?
People Values:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.
We are fair.
We treat everyone with compassion, dignity, and fairness. We value the views and opinion of others and promote benefits and opportunities for all.
We are caring.
We care about our County and doing things well. We focus on standards and continuous improvement, learning from our mistakes and celebrating success.
We are collaborators.
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.
We are driven.
We will only settle for the very best. We seek to continually improve and put our residents, customers, and businesses at the heart of everything we do.
What are we looking for?
It’s all about you!

Person Centred

• Has a person centred and strengths-based approach that empowers service users to have the best transport experience and availability.

Resilience

• Successfully manages change and develops and maintains wellbeing and resilience.

Accountable

• Takes responsibility for work, actions, and development; and acknowledges individual and shared accountability.

Works Together

• Builds supportive internal and external working relationships through positive communication and constructive feedback.

You should have a good standard of general education and the ability to communicate and share information. The ability to deal with challenging situations and be comfortable around people with learning and physical disabilities.

• Good physical form is needed as you will need to move wheelchairs and seats as well as operate lifts.
• Although no formal qualifications are required for this post, it requires you to hold a full driving licence with a D1 or D1 101.

We can discuss offer training to achieve D1 if you have B category, are over 21 and willing to take the test. You will need to be successful.

ABOUT THE ROLE

The main duties are to assist in the safe conveyance of service users to/from SEND schools, Vulnerable children and adults, Community groups transport, Comet and for various activities related with respite care needs.
This will require helping service users, leaving their home, boarding the vehicle, alighting from the vehicle, and making their way to the appropriate service in a safe and dignified manner.
You will be required to work co-operatively with the vehicle driver and any other staff involved to ensure that passenger movements and journeys are completed safely and effectively to accomplish the desired outcome.
To maintain our high standards of customer care, accuracy, safety and effectiveness in all work tasks and a mature disciplined approach to the duties.

Rewards and benefits

• Culture of flexible working
• Technology to support agile working where role permits
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities to support your ongoing development

Would you like to know more?
Please click view the Job Description and Selection Criteria.
For an informal discussion about the role, please contact Jose Perfeito, Area Manager on 01865 768239 or Tony Davies 01491 826494.

Accountable

• Takes responsibility for work, actions, and development; and acknowledges individual and shared accountability