DSHS ALTSA Long Term Care Policy Program Manager - Assisted Living Facility

at  State of Washington Dept of Social and Health Services

DSHS ALTSA PROGRAM MANAGER – ASSISTED LIVING FACILITIES

Our team with Residential Care Services (RCS) within the Aging and Long-Term Support Administration (ALTSA), is looking for a Long-Term Care Policy Program Manager who will provide advanced level expertise, guidance, and counsel in specific laws and rules on complex issues for Assisted Living Facilities.
You’ll have responsibility for managing the Department’s federal and state regulatory oversight obligations pertaining to the vulnerable individuals under their care. You’ll be developing and amending rules, policies, and procedures to ensure consistency in practice and application of requirements statewide.
As a Policy Program Manager, you will: 1) work with internal and external interested parties in the development of rules, policies and procedures for regulatory oversight; 2) communicate developed rules, policies and procedures to internal and external interested parties in a clear, respectful, and professional manner; 3) formulate responses to public on behalf of ALTSA/RCS related to questions and issues about Assisted Living Facilities rules, policy and procedure development, and program policy management development; and 4) organizes and lead in the development of any required handbooks and guides for providers, advocates and agency, administration, and DSHS professional staff with continual updates as needed.
Schedule is M-F, 8 am - 5 pm Telecommute, remote, hybrid work

PREFERRED / DESIRED EDUCATION, EXPERIENCE, AND COMPETENCIES:

• Project management experience.
• Policy program management, rulemaking, workgroup, and stakeholder experience.
• Knowledge of the overall mission, functions, and organization of DSHS, ALTSA, RCS, and Assisted Living Facilities, operations, processes, goals, and objectives.

• Manage the development of program specific policies and procedures.
• Manage the development of program specific certification inspection and complaint investigation processes and follow up visit processes.
• Manage policy related legislative, fiscal, and labor activities.
• Manage the development of a process for program-specific complaint/inspector orientation and training to role and functions.