Dubai Office Manager

at  Taptap Send

ABOUT US

Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning…

• We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

REQUIREMENTS

• Willingness to work in the office daily.
• Proven experience in office management and executive support roles in a fast-paced environment.
• Exceptional organizational, multitasking, and problem-solving skills.
• Advanced stakeholder management capabilities, with the ability to build and maintain trust-based relationships.
• Familiarity with Google Suite.
• A proactive, “own it” mindset with a commitment to excellence in both individual and team outcomes.
• Excellent verbal and written communication skills in English and Arabic; additional languages are a plus.

• Keep an organized, tidy, and positive office environment where employees feel welcome and productive.
• Oversee procurement, vendor management, and office budgets to ensure the office is fully supplied with daily necessities.
• Support the locally based SEO and CEO as well as occasional visits from executives based in other locations with logistics, events, and ad hoc support.
• Support in the sourcing, negotiation, and migration process to a new office if required.
• Handle customer visits to the office, ensuring a welcoming experience and effectively addressing their queries.
• Plan and coordinate office events, meetings, and team-building activities to foster a positive workplace culture.
• Manage sensitive and confidential information with discretion and professionalism.
• Monitor, interpret, and report key metrics to recommend improvements to office and administrative processes.