Duty Manager

at  Adlington Management Services

DUTY MANAGER – ADLINGTON HOUSE, BRIDGE ST, MILL LANE, OTLEY LS21 1FQ

Adlington Management Services (AMS) is an innovative specialist manager of high-quality retirement accommodation with care. The company is part of the multi-award-winning developer, Adlington Retirement Living.
We are looking for a highly motivated and enthusiastic Duty Manager with great interpersonal and communication skills for our Retirement Living Community. Exclusively for the over 65’s, Adlington House is situated in the market town of Otley, Yorkshire.
Homeowners of the 48 privately-owned apartments benefit from modern, stylish living in a safe and secure environment. The development offers an independent lifestyle with tailored care and support available if needed, in addition to a host of communal facilities such as an on-site restaurant, Homeowners’ lounge, activities studio, therapy room, hairdressing salon, and more.

PURPOSE OF ROLE:

As a Duty Manager you will be supporting the General Manager to ensure the delivery of high quality, customer focused housing management, care and support, catering, maintenance, and administration services.

RESPONSIBILITIES INCLUDE:

· Supporting the General Manager with the day to day running at Adlington House, ensuring AMS standards are always maintained.
· Welcoming the Homeowners to their new home and helping them to settle into the new community.
· Deal with Homeowner and building emergencies in a calm and professional manner.
· Provide the front of house service to welcome visitors.
· Support social and group activities to enhance the lives of the Homeowners.
· Ensuring the smooth delivery of a programme of leisure and social activities for homeowners. Including the promotion and use of all the facilities delivery of all services within the community