Duty Manager

at  Flight Club Ireland

ABOUT US

Hello, we’re Flight Club Dublin, the award-winning birthplace of Social Darts and the home of unexpected, ridiculous, joy! We’ve taken the traditional game and reinvented it for the 21st century with multiplayer games that eliminate any need for counting by reimagining games into fast-paced, exciting social experiences with action replays for ultimate bragging rights.
Flight Club is opening its first venue in the centre of Dublin, and we are looking for a talented Duty Manager to help deliver an unforgettable experience to our customers.

THE JOB

Supporting the General Manager and AGM in leading the venue both operationally and from a people perspective, your key responsibilities will be to:
Look after our People:
Identify recruitment needs, advertise, interview, recruit and induct new team members.
Assist the GM on ensuring business and personal objectives are implemented and reviewed on regular basis within the team.
Evaluates employees performance and report to GM.
Keep day-to-day activities organized and efficient.
To deal with employees’ schedule changes, absences, replacements, to ensure smooth operation of the business
Maximise Trading:
Improve the administration and efficiency of the venue ensuring consistently high standards of communication within the company and externally
Contribute to the profitability of the venue by supporting the GM
Deliver a spectacular Customer Experience:
Ensure that the highest possible levels of customer service are delivered by the team at all times.
Ensure any complaints are dealt with in a prompt and professional manner.
Ensure the team serves all products to company and brand specification
Experience as a Manager is important, but attitude and finding the right ‘fit’ comes first for us. To join the Flight Club Dublin Family, you’ll need to embody and embrace the values that make us: innovation, passion, togetherness and warmth. We’re passionate about what we do, working together to provide an unforgettable experience for our guests. But, we don’t rest on our laurels; we’re fearless and innovative, always looking for ways to push the boundaries in our roles.

Please refer the Job description for details