Duty Manager - Full Time - Rushden Splash

at  Freedom Leisure

WHAT’S IMPORTANT TO US…

Customers – we have no business without them so we need to make sure they want to come back after each visit. This can only be achieved through our team delivering great service.
Partners – we work on behalf of our Council partners to deliver their services to the local community. We can’t do this without our colleagues.
Green Matters – we are fully committed to being the most Environmental and Sustainable leisure operator we can be and we know we all have a part to play to reduce the impact on the environment.
Colleagues – our teams are the service! We can’t achieve anything without them and hopefully this could be YOU!
If you care about delivering great customer experiences, want to give something back to the community where you live and want to help our environment, we would love for you to join our team at Freedom Leisure.
In the role of Duty Manager, you will be key to supporting all of our objectives and in many ways. This will start with ensuring our centres are welcoming, clean and safe by managing and supporting the team to undertake their roles.
A full training programme will be provided and for those that want to go further, we will work with you to develop a career path with us.

REQUIREMENTS

• RLSS National Pool Lifeguard Qualification
• To actively manage and develop and motivate a team of operational staff
• General computer user skills
• Strong people management skills
• To be responsible for the day to day duty management and running of the leisure centre to the highest standard
• To contribute to and understand the business and budgetary performance of the centre
• To be a proactive member of the leisure centre team
• A passion for the industry demonstrated through continuous professional development
• Experience of problem solving, customer service and staff management
• Experience working in a Duty Management or similar role
• To be able to work flexibly with a level of autonomy and decision making confidence
• Able to think on your feet and respond to variable demands

Please refer the Job description for details