Duty Manager

at  Hilton

JOB PURPOSE

As a Hilton Sydney Duty Manager you will be responsible for overseeing front office shift operations in our iconic 587 room hotel. This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints, relations, and responding to emergency situations. As part of a Duty Manager team, you will enjoy flexible rotating rosters and a fast paced environment where no two days are the same!

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous supervisory experience within the hotel/leisure/retail sector
• Calm, efficient and the ability to work well under pressure
• Excellent leadership skills and exceptional communication skills
• A passion for delivering exceptional levels of guest servic

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce that represents many different cultures, backgrounds and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award winning Great Place to Work culture means:

• A monthly dry cleaning allowance for your business wardrobe
• Free team member meals served fresh daily
• 100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the world
• Food & Beverage discounts so you don’t just stay when you travel but also enjoy dining experiences
• Flexibility so you can Thrive and make space for what matters most
• Working alongside an experienced and dynamic leadership team in our hallmark property, this role provides an exceptional opportunity for growth and Hilton career progressio