Duty Manager

at  Hodson Bay Hotel

The Hodson Bay Hotel are excited to announce we are recruiting a Duty Manager to come and join our fantastic Management Team!
This is a great opportunity for someone who has a passion for hospitality and providing excellent customer service. This role will fast-track your career and gain exposure in a management capacity in one of Ireland’s award-winning leading hotel groups.
Full training is provided for the successful candidate and you will be working alongside some of our finest Senior Management Team.
If you are a recent graduate with a relevant degree in hospitality/business, or simply have a passion for hospitality and want to progress your career, we would be delighted to hear from you.

QUALIFICATIONS / EXPERIENCE REQUIRED TO DO THE JOB:

• Previous management experience is desirable but not essential
• Previous Conference and Banqueting / Food & Beverage experience is desirable
• 3rd level qualification in a relevant field preferred
• Excellent written and spoken levels of English
• Excellent interpersonal skills
• Excellent organizational and communication skills

• To carry out all management duties as per the agreed standards.
• To take control and responsibility for Management shifts.
• To oversee the smooth running of all departments.
• To assist with the management of all allocated functions & banquets in the hotel.
• To be responsible for the day to day queries, complaints or problems that arise in the hotel.
• To ensure the highest level of customer care is practiced at all times.
• To assist with the training of employees where necessary.
• To be proactively involved with wedding enquiries while ensuring all relevant booking details are entered into the diary.
• To monitor the hotel functions book and familiarize yourself with all additions and changes.
• To liaise daily with the General Manager and Conference & Banqueting Manager to forecast Hotel business on a weekly basis and to plan accordingly.
• To coordinate with the Conference & Banqueting Manager in reference to weekly banqueting business.
• To attend the weekly heads of department meetings.
• To ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.